05-18-2017 06:14 AM
Part number 00JT241 - where can I order them?
Two of the rubber feet from my Yoga S3 14 have repeatedly fallen off, this time they are lost. For some reason I expect a business laptop to be built for standard use, such little problems make for big annoyance. I need replacements, have a part number, but can't find a source - and I don't expect to buy a housing for my laptop to replace tiny rubber parts because Lenovo used an inadequate glue.
I've had terrible experience with Lenovo customer service, especially in connection with a laptop I bought for my daughter, which was held in service for 5 WEEKS!!! and returned with no repair other than a reformatted hard drive. I had to get very loud in order to get the machine back at all. This is unacceptable, and can only make good business customers look for other manufacturers. Lenovo, are you listening?