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23 Posts

04-28-2014

Sydney Australia

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Thinkpad Yoga Screen Protector Wear

2015-09-08, 0:24 AM

Hey guys ive had the Thinkpad Yoga 12.5 since its launch and absolutely love it especially for art.

 

Unfortunately using the stylus so much has left the screen protector pretty scratched and warn in the middle of the screen. Is it possible to have the screen protector replaced under extended warranty?

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1268 Posts

12-05-2014

Germany

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Re: Thinkpad Yoga Screen Protector Wear

2015-09-08, 4:52 AM

I have the same question too. I am not even sure if the screen protecting plastic is supposed to be on the screen or if it is meant to be removed after starting the pc? If it is meant to be there, then how could you replace the screen protector later on?

 

P.S. ImpactBlue: Can you share some of your art you are capable of doing with this TP Yoga? I am hardly able to handwrite correctly with the pan, so it amazes me that you would use it heavily for art. I would love ot see that.


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23 Posts

04-28-2014

Sydney Australia

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Re: Thinkpad Yoga Screen Protector Wear

2015-09-08, 6:29 AM
Lol its nothing special but sure! Sent u a pm.
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97 Posts

12-16-2011

Munich

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Re: Thinkpad Yoga Screen Protector Wear

2015-09-08, 10:56 AM
@ImpactBlue would be interested too
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1268 Posts

12-05-2014

Germany

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Re: Thinkpad Yoga Screen Protector Wear

2015-09-09, 5:36 AM

Since no answer regarding the screen protector till now. Would you mind calling the Australia official lenovo store or lenovo support, since you are from australia?

 

Lenovo contacts in Australia: http://www.lenovo.com/contact/au/en/

 

Let us know what they tell you. :-) Even if you would get custom fitted screen protector from Lenovo, you would still face the question how to apply it properly so there are no bubbles etc.

 

You should probably contact some company that applies custom fitted high-quality screen protectors on tablets. These dudes usually have little knifes and can cut it out and apply directly to your screen.

 

I had it done in Vietnam (for a phone though) and they just stick in a larger generic screen protector on my phone, and the took out little knifes and cut it off professionally to fit the screen amazingly well. However, not sure about Australia.

 


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Germany

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Re: Thinkpad Yoga Screen Protector Wear

2015-09-15, 9:11 AM

I was able to accertain is that the screen protector is not meant to be removed and that it is also meant ot add to the overal Thinkpad experience when drawing. For example, the matte screen finish difuses reflectiosn which makes it easier to use the ThinkPad Yoga S1 outdoors for drawing.

 

Further, the screen’s matte coating interacts with your pen’s nib very differently than a glass on other tables or notebooks, e.g. hard plastic nibs don’t feel quite as slippery as they do on glass.

 

Therefore, as the mate screen protector is non-removable integral part of the screen and has special advantages for those using the Thinkpad for drawings, it could in my view only be replaced by the Lenovo Service Center (if at all). I would be greatful for your feedback if you find out.

 


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23 Posts

04-28-2014

Sydney Australia

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Re: Thinkpad Yoga Screen Protector Wear

2015-09-30, 5:57 AM

So Lenovo got back to me, and even though I have extended warranty, scratches to the screen protector are considered user inflicted and thus is not covered by warranty. They have quoted me $476 to "repair" it...

 

I think I'll find a replacement screen protector and get a professional to replace it for me.

 

Does anyone have any experience with these guys:

 

http://www.skinomi.com/sk14460-lenovo-thinkpad-yoga-screen-protector.html

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1268 Posts

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Germany

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Re: Thinkpad Yoga Screen Protector Wear

2015-10-02, 14:25 PM
Wow, that does not sound right. Of course a plastic screen protector will get scratches. It is plastic! Especially as it is ment to be used with the lenovo pen. Paying $500 every few months for a replacement after using the lenovo pen to paint on the screen does not sound right.

From my limited research, the screen protector is an integral part of the screen and the screen might not even work well (e.g
. with the pen) if you remove the protector.

Further, the screen protector gives you the feeling like painting on paper, while other screen protector might feel slippery when you draw on it.

I hope someone can come up woth a solution, now I got scared off using the lenovo pen as this could damage my sceeen and void my warranty!

From the price quote it looks like they intend to replace the entire screen and don't seem to have a solution to replace the screen protector. Maybe you could restate that you only used the screen with the pen as in the manual. You did not scratch it in any other way.

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8095 Posts

11-19-2007

United States of America

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  • Message 9 of 9

Re: Thinkpad Yoga Screen Protector Wear

2015-10-26, 14:42 PM

impactblue,

 

Sorry to hear about this, and for my late comment.   Just noted this discussion today and we would like to learn more and see if we can help.

 

 

Mark

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