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14 Posts

02-01-2014

United Kingdom

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Thinkpad Yoga microphone not working

2014-02-01, 16:52 PM

I've just recently recieved my brand new Thinkpad Yoga, and everything seems to be ok except the microphone.

 

Under Recording Devices of Windows 8.1, the meter is showing no activitiy even with the boost and volume turned right up. Apps like Skype etc are showing no audio being received either.

 

I've uninstalled the audio drivers completely and reinstalled which has made no difference. The driver reports that everything is ok too.

 

I ran through the windows audio troubleshooting tool which reports no issues as well though it is clearly not working.

 

Any suggestions of have I received an expensive duff laptop?

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14 Posts

02-01-2014

United Kingdom

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  • Message 2 of 11

Re: Thinkpad Yoga microphone not working

2014-02-03, 10:06 AM
Should I call support, or could I be missing something simple?
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14 Posts

02-01-2014

United Kingdom

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Re: Thinkpad Yoga microphone not working

2014-02-09, 10:17 AM
What number should I call for warranty support?
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3 Posts

02-14-2014

Italy

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  • Message 4 of 11

Re: Thinkpad Yoga microphone not working

2014-02-14, 14:38 PM

Hi, I have the same problem in my new Thinkpad Yoga. Recording device is not found.

Did you solve the problem?

 

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14 Posts

02-01-2014

United Kingdom

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  • Message 5 of 11

Re: Thinkpad Yoga microphone not working

2014-02-14, 17:07 PM

My recording device is found. It's just not recording any sound. If you can't see the device, make sure the drivers are installed properly and that the device list is showing disabled devices (just in case)

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11 Posts

02-23-2014

Austria

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  • Message 6 of 11

Re: Thinkpad Yoga microphone not working

2014-10-07, 15:13 PM

Hi! 

I bought my Thinkpad yoga in December last year and I didn't recognise that my microphon isn't working (because I usually use an external headset) since I tried to call somebody at skype and it says "Problem with your recording device".

 

I think it is the same problem as yours, because the microphone is recognised but I don't get any input. 

 

Did you find an solution for this? I don't wanna sent my notebook in because I need it daily for work :/.

 

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14 Posts

02-01-2014

United Kingdom

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  • Message 7 of 11

Re: Thinkpad Yoga microphone not working

2014-10-07, 15:16 PM

I had to send it back to get fixed. You are still within your warranty period. Contact support and get your laptop sent to a local service centre.

 

I got them to replace my screen at the same time and it no longer ghosts etc which it was before too.

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2 Posts

05-19-2015

United States

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  • Message 8 of 11

Re: Thinkpad Yoga microphone not working

2015-05-19, 21:03 PM
I have the same issue but my Thinkpad Yoga is a company owned laptop so I can't send it in for repairs. I use Skype daily and now need a headset which bothers me due to TMJ - I work from home and want to be able to have full functionality without headset. What can I tell my employer?
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2 Posts

05-19-2015

United States

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  • Message 9 of 11

Re: Thinkpad Yoga microphone not working

2015-05-19, 21:12 PM
I disabled audio enhancements and it's now working. Control Panel - Sound and HW - Sound - select the default microphone - go to advanced tab and uncheck the box for audio enhancements
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12 Posts

06-26-2015

USA

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  • Message 10 of 11

Re: Thinkpad Yoga microphone not working

2015-06-28, 15:17 PM

I had the same issue, but disabling audio enhancements didn't work for me. Instead, I went to Control Panel >> Hardware and Sound >> Sound >> Recording >> Internal Microphone >> Properties >> Levels and adjusted the Microphone and Microphone Boost, which got the microphone to start working again.

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