cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
bestof89
What's DOS?
Posts: 1
Registered: ‎02-14-2014
Location: United States
Views: 294
Message 1 of 2

Twist Battery is not working

When I unplug my twist, the laptop turns off immediately.  It won't turn on unless it is plugged in.  It is brand new.  When I go to the various settings, it says that the battery is present 93% charged, but "not charging".  From the power settings on the Lenovo settings app, it says that the battery is in "good condition".    Note that when I hit to change Battery Health Mode and change from "always Fully Charge" to "Automatically optimize for battery life" the computer immediately turned off.

 

For whatever reason, we are not getting any power from the battery?  Is this an issue with the settings, or do I have a bad battery?

 

Retired Support Specialist
Posts: 1,090
Registered: ‎09-24-2013
Location: Bangalore
Views: 272
Message 2 of 2

Re: Twist Battery is not working

Hi,

 

Welcome to Lenovo Community Forums!

 

I’m sorry to hear that your Lenovo ThinkPad twist shuts down when AC adapter is unplugged.

 

I would suggest you to follow the below troubleshooting steps.

 

Go to control panel -> Device manager. Under batteries tab, uninstall Microsoft ACPI Compliant control method battery, restart the system and check if battery works properly.

 

If it didn’t help, shutdown, unplug AC and remove battery. Press and hold power button for several seconds. Then re-install battery and AC, restart and see.

 

Update BIOS and Power management driver to the latest level.

 

If you can arrange a good known battery, try swapping and check.

 

If none of the above said helped, it probably points to a faulty battery.

 

Best regards,

Mithun.



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow @LenovoForums on Twitter!

Check out current deals!


Shop current deals

Top Kudoed Authors