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olof2006
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Posts: 39
Registered: ‎02-03-2014
Location: Amsterdam
Views: 305
Message 1 of 3

'Unknown device' in Lenovo Solution Center, but not in Device Manager

Even with all the latest updates installed, I still get this annoying warning from Lenovo Solution Center

 

'Unknown device' - status 'not installed' 

 

Control Panel / Device Manager gives no signals something is wrong.

 

why?!

 

Details:

Computer: Thinkpad Yoga (TPY)

OS: Windows 8.1 all updated

 

Lenovo Solution Center version: 2.2002 / revision 17630

 

External device attached to TPY:  OneLink Pro  (also has latest driver = Realtek 8.10.1009.2013)

 

Thanks in advance

Olof

 

henk
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Posts: 101
Registered: ‎04-03-2010
Location: 's-Hertogenbosch
Views: 297
Message 2 of 3

Re: 'Unknown device' in Lenovo Solution Center, but not in Device Manager

It seems to me you are missing some update from Lenovo. I had the same issue, however just recently after updating any available software/drivers for the TPY the message has disappeared.

olof2006
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Posts: 39
Registered: ‎02-03-2014
Location: Amsterdam
Views: 281
Message 3 of 3

Re: 'Unknown device' in Lenovo Solution Center, but not in Device Manager


@henk wrote:

It seems to me you are missing some update from Lenovo. I had the same issue, however just recently after updating any available software/drivers for the TPY the message has disappeared.


Glad to hear the problem is solvable. Regarding missing updates, I honestly would not know which one. 

Lenovo's own update programs ('L-Update and Drivers' & 'L-System Health and Diagnostics') inform me that all drivers are up to date.

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