06-05-2016 06:13 AM
Yoga 15 with latest level of windows 10. The Writeit app tries to start at boot up, gets "Error in Writeit" and disappears.
has anyone found a resolution to this little bug. It used to work a few months ago. I did try to reinstall it but comes up with same message. Now that I have a stylus, I would like to use the features of Writeit. can't tell what error it is either.
any help is much appreciated.
06-15-2016 11:40 AM
Hi, sorry for this trouble.
Can you confirm that you have tried the latest version of WriteIt here?
http://www.lenovo.com/us/en/apps/writeit/ (click on the download button)
06-16-2016 04:49 AM
Can you please look for some log files?
Open windows file explorer
Navigate to here: %APPDATA%\Lenovo\WRITEit\logs
There should be a debug.log file or a bunch of debug_date.log files.
Please ZIP them up and send them to me. Either attach here or send to email@example.com