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awmdlm
Paper Tape
Posts: 5
Registered: ‎06-05-2016
Location: US
Views: 301
Message 1 of 6

Writeit app not working on Thinkpad Yoga 15

Yoga 15 with latest level of windows 10. The Writeit app tries to start at boot up, gets "Error in Writeit" and disappears.

has anyone found a resolution to this little bug.  It used to work a few months ago. I did try to reinstall it but comes up with same message.  Now that I have a stylus, I would like to use the features of Writeit. can't tell what error it is either.

any help is much appreciated.

Man Frustrated

Lenovo Staff
Lenovo Staff
Posts: 5,156
Registered: ‎10-29-2009
Location: NC
Views: 268
Message 2 of 6

Re: Writeit app not working on Thinkpad Yoga 15

Hi, sorry for this trouble.

Can you confirm that you have tried the latest version of WriteIt here?

http://www.lenovo.com/us/en/apps/writeit/    (click on the download button)

awmdlm
Paper Tape
Posts: 5
Registered: ‎06-05-2016
Location: US
Views: 263
Message 3 of 6

Re: Writeit app not working on Thinkpad Yoga 15

version 2.1.0015.00 April 18 2016. installed
awmdlm
Paper Tape
Posts: 5
Registered: ‎06-05-2016
Location: US
Views: 262
Message 4 of 6

Re: Writeit app not working on Thinkpad Yoga 15

updated to version 2.2.0013.00. 6/15/2016
awmdlm
Paper Tape
Posts: 5
Registered: ‎06-05-2016
Location: US
Views: 261
Message 5 of 6

Re: Writeit app not working on Thinkpad Yoga 15

get ERROR msg still. with a green starburst shape on it.
Lenovo Staff
Lenovo Staff
Posts: 5,156
Registered: ‎10-29-2009
Location: NC
Views: 230
Message 6 of 6

Re: Writeit app not working on Thinkpad Yoga 15

Can you please look for some log files?

  1. Open windows file explorer

  2.  

    Navigate to here: %APPDATA%\Lenovo\WRITEit\logs

  3.  

    There should be a debug.log file or a bunch of debug_date.log files.

  4.  

    Please ZIP them up and send them to me.  Either attach here or send to lenovoforums@yahoo.com

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