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7 Posts

06-05-2016

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Writeit app not working on Thinkpad Yoga 15

2016-06-05, 13:13 PM

Yoga 15 with latest level of windows 10. The Writeit app tries to start at boot up, gets "Error in Writeit" and disappears.

has anyone found a resolution to this little bug.  It used to work a few months ago. I did try to reinstall it but comes up with same message.  Now that I have a stylus, I would like to use the features of Writeit. can't tell what error it is either.

any help is much appreciated.

:manfrustrated:

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6853 Posts

10-29-2009

United States of America

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Re: Writeit app not working on Thinkpad Yoga 15

2016-06-15, 18:40 PM

Hi, sorry for this trouble.

Can you confirm that you have tried the latest version of WriteIt here?

http://www.lenovo.com/us/en/apps/writeit/    (click on the download button)

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7 Posts

06-05-2016

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Re: Writeit app not working on Thinkpad Yoga 15

2016-06-15, 20:42 PM
version 2.1.0015.00 April 18 2016. installed
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06-05-2016

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Re: Writeit app not working on Thinkpad Yoga 15

2016-06-15, 20:48 PM
updated to version 2.2.0013.00. 6/15/2016
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7 Posts

06-05-2016

United States of America

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Re: Writeit app not working on Thinkpad Yoga 15

2016-06-15, 20:51 PM
get ERROR msg still. with a green starburst shape on it.
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United States of America

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Re: Writeit app not working on Thinkpad Yoga 15

2016-06-16, 11:49 AM

Can you please look for some log files?

  1. Open windows file explorer

  2.  

    Navigate to here: %APPDATA%\Lenovo\WRITEit\logs

  3.  

    There should be a debug.log file or a bunch of debug_date.log files.

  4.  

    Please ZIP them up and send them to me.  Either attach here or send to lenovoforums@yahoo.com

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