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2 Posts

05-28-2015

Talahassee

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Yoga 12 Stylus/Digitizer Randomly stops working

2015-05-28, 15:37 PM

I just got a brand new Yoga 12, and it has the integrated stylus in the laptop. When i first set it up, I was able to use the stylus to hand write in a program like one note. Let's say I close my laptop, and walk to a different room, when I open it back up from sleep mode, touch screen still works, but the computer doesn't respond at all to the stylus. No handwriting support, no touch support with the pen, only my capactive fingers. I find this very odd, and it works when I restart, but this seems to be a common issue with my peers who have Yoga 12's as well. Is there a fix for this? my wacom drivers are up to date, not sure if I should buy another stylus if this issue is recurring or not.

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1609 Posts

09-16-2014

United States of America

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Re: Yoga 12 Stylus/Digitizer Randomly stops working

2015-05-29, 13:05 PM

Lenovo has investigated customer reports of sporiadic touch functionality on Yoga 12 laptops.

 

Based on your description, I recommend calling Lenovo Service for support.

 

Thank you,

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1609 Posts

09-16-2014

United States of America

3048 Signins

61403 Page Views

  • Posts: 1609
  • Registered: ‎09-16-2014
  • Location: United States of America
  • Views: 61403
  • Message 2 of 2

Re: Yoga 12 Stylus/Digitizer Randomly stops working

2015-05-29, 13:05 PM

Lenovo has investigated customer reports of sporiadic touch functionality on Yoga 12 laptops.

 

Based on your description, I recommend calling Lenovo Service for support.

 

Thank you,

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