02-28-2017 06:48 AM
I installed the latest driver (Synaptics WBDI (SGX Enabled) 5.1.321.26 and it says This device cannot start. (Code 10).
I have tried different versions of the driver and cannot get the fingerprint to work.
03-02-2017 10:07 AM
Sorry for this trouble, please reboot to BIOS Setup, go the Security -> Fingerprint menu, and choose the option about resetting the fingerprint data. If that clears up the device manager error, then try enrolling your fingerprints again in Windows Hello.