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gttds
Punch Card
Posts: 6
Registered: ‎04-15-2016
Location: SG
Views: 1,631
Message 1 of 8

Yoga 260: Touch Firmware Update fails to install

Have been trying to install the new Touch Firmware Update via Lenovo Companion for more than a week but it fails each time I try. Help?

 

 

KandaS
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Posts: 3
Registered: ‎08-26-2017
Location: JP
Views: 1,553
Message 2 of 8

Re: Yoga 260: Touch Firmware Update fails to install

Have you ever tried direct download&install from the web?

 

https://download.lenovo.com/pccbbs/mobiles/wmft002_yg260_479092.exe

 

Unfortunately, in my case, while doing this, it says "target device not found".

 

Hope your success by this direct link,

but if you get the same error as me, please let me know.

gttds
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Posts: 6
Registered: ‎04-15-2016
Location: SG
Views: 1,531
Message 3 of 8

Re: Yoga 260: Touch Firmware Update fails to install

I did not try installing from the web but your link is different from the one I'm trying to install.

 

This is the Touch Firmware Update I was trying to install from Lenovo Companion http://pcsupport.lenovo.com/sg/en/products/LAPTOPS-AND-NETBOOKS/THINKPAD-YOGA-SERIES-LAPTOPS/THINKPA...

 

Yours is different somehow.

 

I am undecided whether to download and install from the web. Would prefer that Lenovo fixes their update tool.

KandaS
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Posts: 3
Registered: ‎08-26-2017
Location: JP
Views: 1,516
Message 4 of 8

Re: Yoga 260: Touch Firmware Update fails to install

I tried both, and both sayts "target device not detected".

I hope that, too.

 

Lenovo Staff
Lenovo Staff
Posts: 5,291
Registered: ‎10-29-2009
Location: NC
Views: 1,499
Message 5 of 8

Re: Yoga 260: Touch Firmware Update fails to install

We are currently investigating this issue.  Sorry for this trouble!

KandaS
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Posts: 3
Registered: ‎08-26-2017
Location: JP
Views: 1,458
Message 6 of 8

Re: Yoga 260: Touch Firmware Update fails to install

I really appreciate it. Looking forward to that.

Butthurt
Paper Tape
Posts: 1
Registered: ‎10-09-2017
Location: AU
Views: 1,214
Message 7 of 8

Re: Yoga 260: Touch Firmware Update fails to install

Is there any update on this?

I'm very close to ordering our IT department to never procure a Lenovo product again.

StefGrndr
What's DOS?
Posts: 1
Registered: ‎01-08-2018
Location: DE
Views: 959
Message 8 of 8

Re: Yoga 260: Touch Firmware Update fails to install

I have had the same issue for quite a while. Actually the touchscreen and pen never worked properly I was never able to use it and, since I do not desperately need a touch screen thought it might eventually get fixed, but it doesn't.

 

trying to update the firmware of the device but it does not even detect the touchscreen or pen.

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