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dkcomputer
Paper Tape
Posts: 4
Registered: ‎08-13-2019
Location: US
Views: 313
Message 1 of 6

Yoga 260 Touch screen not working after update

After a recent Windows update, the touch screen on my Yoga 260 stopped working. I thought it might be an issue with the drivers, so I went to update the touch screen driver, and it's no longer installed on my computer. Is there a way I can re-download the driver for my touch screen to get it working again?

Guru
Posts: 1,969
Registered: ‎02-27-2012
Location: US
Views: 253
Message 2 of 6

Re: Yoga 260 Touch screen not working after update

Hi

 

You can use Lenovo Vantage to update the BIOS/drivers in your computer (Windows 10), or download the drivers from your model's support site.


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dkcomputer
Paper Tape
Posts: 4
Registered: ‎08-13-2019
Location: US
Views: 113
Message 3 of 6

Re: Yoga 260 Touch screen not working after update

The driver I need is not listed on the support page that you linked. I need the Human Interface driver for touch screen. It is not listed. The other link you listed takes me to a Chrome app, and I'm not sure how that is supposed to help.

 

Can anyone help me here? 

Community SeniorMod
Community SeniorMod
Posts: 7,219
Registered: ‎01-13-2008
Location: US
Views: 108
Message 4 of 6

Re: Yoga 260 Touch screen not working after update

Just pulled out my rarely-used 260 and took a look at Dev Mgr.  All the HD-xxx device drivers show the vendor as Microsoft.  Only the Wacom device  shows a Wacom driver - which does seem to be on the Lenovo download page.

 

Do you see the HD devices in Dev Mgr at all?  Does hitting "update driver" there do anything?

 

By "...it's no longer installed on my computer" do you mean that there's no driver showing, or no device?  Does Action -> scan for changes do anything?  Any unknown devices showing?

 

Z.


The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.


The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored - questions and answers belong in the forum so that others may contribute and benefit. ... GeezBlog

 

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dkcomputer
Paper Tape
Posts: 4
Registered: ‎08-13-2019
Location: US
Views: 92
Message 5 of 6

Re: Yoga 260 Touch screen not working after update

Ok--update! I clicked "show hidden devices" on the device manager, and then the touchscreen drive showed up. HOWEVER, now it says that "not connected to the computer." I don't know how 1.) it became unconnected or 2.) how to reconnect it, as this is not an option shown anywhere. I'm including a screenshot of the notification if that helps.

 

How do I reconnect it?

dkcomputer
Paper Tape
Posts: 4
Registered: ‎08-13-2019
Location: US
Views: 41
Message 6 of 6

Re: Yoga 260 Touch screen not working after update

Can anyone help with this?

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