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Yoga 260 Touch screen not working after update

2019-08-14, 0:33 AM

After a recent Windows update, the touch screen on my Yoga 260 stopped working. I thought it might be an issue with the drivers, so I went to update the touch screen driver, and it's no longer installed on my computer. Is there a way I can re-download the driver for my touch screen to get it working again?

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Re: Yoga 260 Touch screen not working after update

2019-08-15, 16:33 PM

Hi

 

You can use Lenovo Vantage to update the BIOS/drivers in your computer (Windows 10), or download the drivers from your model's support site.


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Re: Yoga 260 Touch screen not working after update

2019-09-07, 15:39 PM

The driver I need is not listed on the support page that you linked. I need the Human Interface driver for touch screen. It is not listed. The other link you listed takes me to a Chrome app, and I'm not sure how that is supposed to help.

 

Can anyone help me here? 

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Re: Yoga 260 Touch screen not working after update

2019-09-07, 16:08 PM

Just pulled out my rarely-used 260 and took a look at Dev Mgr.  All the HD-xxx device drivers show the vendor as Microsoft.  Only the Wacom device  shows a Wacom driver - which does seem to be on the Lenovo download page.

 

Do you see the HD devices in Dev Mgr at all?  Does hitting "update driver" there do anything?

 

By "...it's no longer installed on my computer" do you mean that there's no driver showing, or no device?  Does Action -> scan for changes do anything?  Any unknown devices showing?

 

Z.


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Re: Yoga 260 Touch screen not working after update

2019-09-07, 20:07 PM

Ok--update! I clicked "show hidden devices" on the device manager, and then the touchscreen drive showed up. HOWEVER, now it says that "not connected to the computer." I don't know how 1.) it became unconnected or 2.) how to reconnect it, as this is not an option shown anywhere. I'm including a screenshot of the notification if that helps.

 

How do I reconnect it?

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Re: Yoga 260 Touch screen not working after update

2019-09-12, 18:37 PM

Can anyone help with this?

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Re: Yoga 260 Touch screen not working after update

2019-10-13, 22:13 PM

Pls help?

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Re: Yoga 260 Touch screen not working after update

2019-10-14, 5:21 AM

 Are you talking about finger or pen touch?


Rich


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Re: Yoga 260 Touch screen not working after update

2019-10-14, 19:36 PM

Neither finger or pen work. The drivers for both have the code 45 "not connected" message. I assume that if I figure out how to connect the drivers, I can do the same process for both. I've tried updating them both (they're both updated), I've run an SFC scan and a CHKDSK scan, tried trouble shooting-- nothing has worked. 


The touch screen was the main reason I purchased the laptop in the first place, so I'd really like to be able to fix this. 

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Re: Yoga 260 Touch screen not working after update

2019-10-14, 20:48 PM

In device manager, remove and uninstall the HID compliant touch screen and then reboot.  Scan for hardware changes


Rich


To help with forum searches, check this out: https:/forums.lenovo.com/t5/Welcome-FAQs/Using-Browser-Search-to-find-your-answers-in-Lenovo-and-Moto-Community/m-p/5016916

I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

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