07-07-2018 11:55 AM
My Yoga 260 won't operate in battery mode. Both the battery and power supply have been switched out. Both batteries show fully charged and/or charging but if you pull the power supply plug, the laptop crashes.
I have paid for Software Tech support. It is not a software issue or an issue of Microsoft 10. I am not getting warranty support for hardware as I'm being pushed back to my reseller for resolution.
Has anyone encountered this and know what the issue might be so if I pay for tech support it will be fixed without costing too much?
07-07-2018 12:28 PM
If it isn't the battery or the power supply, there are no other inexpensive parts left, There is probably a fuse and there is a matrix of power transistors, all on the motherboard. A few independent shops MIGHT be able to solder a fuse, but fuses blow for some real reason. There is or was something else wrong.
07-07-2018 02:03 PM
If its under hardware warranty I would let Lenovo support deal with it.
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