04-18-2018 10:48 AM
On Yoga 370, from once per hour to once per every two characters typed, laptop screen goes black and keyboard is locked out (if I keep typing, all characters may not be captured). This can happen:
This is extremely disruptive. Please help!
04-20-2018 12:29 PM
Mine does that every so often but only when I am working in chrome....... I will look into it next time it happens, currently working a sound issue... ;(
04-27-2018 05:13 AM - edited 04-27-2018 05:15 AM
Hi, welcome to the forums.
It will be interesting for you to validate that your Yoga 370 is on the latest BIOS and driver levels just to rule out any outdated driver.
What I would try to test in your case, is to try to rule out if there is a Windows problems or hardware. For example, I would get into the BIOS (or even boot some Linux USB Flash) and stay there for a while to see if the screen also goes black. If it happens it will possible tell me that is a problem outside Windows and more related to hardware. If there is no issue it may be a problem with Windows configuration and drivers. Check it out.
Also, A diffent approach can be a to run Windows 10 in safe mode and see if it remains stable. If it remains stable on Safe mode it may indicarte it is a software issue.
I hope this helps.
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