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2 Posts

06-28-2017

Taiwan,China

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Yoga 370 Update Bluetooth Driver 19.11.1639.649 mouse disconnect

2017-06-28, 16:28 PM

I update bluetooth driver to 19.11.1639.649, my bluetooth mouse disconnect with the NB frequently. Whether I reinstll the driver, It also disconnected with the NB.

Does anyone has the problem? or anyone can tell me how to resolve it?

 

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27 Posts

03-30-2017

Germany

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Re: Yoga 370 Update Bluetooth Driver 19.11.1639.649 mouse disconnect

2017-07-24, 6:46 AM

I solved this for me by deactivation of "Windows can suspend this device for power saving" on the bluethoot device in the device manager. Since this I'm not having this issue anymore.

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27 Posts

03-30-2017

Germany

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Re: Yoga 370 Update Bluetooth Driver 19.11.1639.649 mouse disconnect

2017-07-20, 18:12 PM

My only temp solution is to run the bluetooth Troubleshooting. It says "activating bluetooth" then it runs. But Keyboard and other Bluetooth Devices are running fine...

It's also only a problem after suspend / resume of notebook.

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27 Posts

03-30-2017

Germany

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Re: Yoga 370 Update Bluetooth Driver 19.11.1639.649 mouse disconnect

2017-07-20, 18:16 PM

My mouse also lags on some chrome browser notifications..

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27 Posts

03-30-2017

Germany

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Re: Yoga 370 Update Bluetooth Driver 19.11.1639.649 mouse disconnect

2017-07-24, 6:46 AM

I solved this for me by deactivation of "Windows can suspend this device for power saving" on the bluethoot device in the device manager. Since this I'm not having this issue anymore.

0 person found this solution to be helpful.

This helped me too

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105 Posts

07-08-2017

United States of America

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Re: Yoga 370 Update Bluetooth Driver 19.11.1639.649 mouse disconnect

2017-08-05, 17:50 PM
I'm not able to find this setting, can you post a screenshot of what you changed?
2017 Yoga 370 (personal) 2017 T570 (work), LG G6
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27 Posts

03-30-2017

Germany

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Re: Yoga 370 Update Bluetooth Driver 19.11.1639.649 mouse disconnect

2017-08-05, 18:42 PM

I'm sorry it's in german but hope you find it. 

After some days my problem is there again. So it seems to be better but NOT SOLVED!

 

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105 Posts

07-08-2017

United States of America

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Re: Yoga 370 Update Bluetooth Driver 19.11.1639.649 mouse disconnect

2017-08-05, 21:55 PM
Awesome, thank you, found it right away even in German! :)

The setting was turned on so hopefully that helps.
2017 Yoga 370 (personal) 2017 T570 (work), LG G6
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1 Posts

08-19-2017

Finland

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Re: Yoga 370 Update Bluetooth Driver 19.11.1639.649 mouse disconnect

2017-08-19, 18:24 PM

I also had this problem and tried all the fixes found on this page. I did'n get any luck with those, so i downloaded a new bluetooth driver straight from intel.  I haven't had any problems since. Download link: https://downloadmirror.intel.com/26944/a08/BT_19.71.0_64_Win10.exe

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27 Posts

03-30-2017

Germany

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Re: Yoga 370 Update Bluetooth Driver 19.11.1639.649 mouse disconnect

2017-08-19, 19:53 PM

Thanks Jopezki, I just updated and will give feedback end of next week.

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27 Posts

03-30-2017

Germany

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Re: Yoga 370 Update Bluetooth Driver 19.11.1639.649 mouse disconnect

2017-08-29, 6:30 AM
Yes. I tried it one week and it's working now!
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