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226lenovo
What's DOS?
Posts: 1
Registered: ‎01-13-2019
Location: DK
Views: 178
Message 1 of 1

Yoga 370 not charging through USB-C Thunderbolt 3 Dock

So I got a brand new Yoga 370 and just got me a ThinkPad Thunderbolt 3 Dock. I have connected it to my laptop through a Thunderbolt 3 (40 Gb/s) USB-C cable male-male 5A, which supports power supply up to 100 W. I have plugged in the dock itself with a Lenovo original cable of 90 W. I also plugged in a HDMI cable from the dock to my monitor.

 

After plugging in, my computer automatically installed the Thunderbolt software, package version 17.3.74.400. It also says I have the Thunderbolt controller generation 15BF, firmware version 4.04, installed now.

 

Monitor works fine.

 

But my Yoga is not charging. I tried to restart the computer, unplug the dock, and I even installed the Lenovo Power Management software from the Lenovo website, which I assume is then the latest version.

 

Any ideas of what could possibly be wrong here?

 

It is a bit of a disappointment as I was hoping this would work perfectly fine right away. I spent some 50 dollars on the USB C cable and another 150 on the dock itself.

 

Thanks

 

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