02-08-2018 07:53 AM - edited 02-08-2018 08:04 AM
I have a Yoga 370 plugged into a ThinkPad USB-C Dock (DK1633) with the provided USB-C cable, and Windows is showing "Plugged in" but also "Not charging" as the battery has continued to decline in this configuration (it's declined from ~60% when it was first docked, and is now at 29%.)
What's this mean, and how do I correct it?
Solved! Go to Solution.
02-08-2018 11:55 AM - edited 02-08-2018 11:56 AM
I'm now trying installing "Lenovo Vantage" from the Microsoft Store (which replaces "Lenovo Companion" and "Lenovo Settings") to update drivers through Lenovo.
This app appears to offer battery information & settings, but it shows the same non-charging state as Windows own UI does. It indicates the battery is low (now at 28%), a 60W USB-C connection is present, and that it's not charging the battery. After taking updates I'll fiddle with the settings.
02-08-2018 12:06 PM - edited 02-08-2018 12:09 PM
Good news! Updating drivers & BIOS using Lenovo Vantage appears to have cured it. The battery is now charging (40% now, 45 minutes to full charge.)
The updates I took were:
and a few others (including BIOS flashes) that I'm guessing are unrelated.
I didn't end up having to change any settings.
I'd like to request that Lenovo PLEASE do driver update through Microsoft Update. Customers should not have to learn about 1-off tools like this.
10-25-2018 06:11 AM
I have the same issue with another Yoga 370 but the bios update via Lenovo Vantage is refusing to run because of low battery level (20%). Any way to force the update? Thank you!