12-07-2015 11:48 AM
Apologies for the silence on this. Jon stepped in to try to help on a particular system as he had sourced a small supply of feet from a colleague in manufacturing, while we worked toward a complete solution.
For the ThinkPad Yoga 12, lenovo has now released a CRU (Customer replacable unit) part which can be ordered through service - the part number is 01AW571
12-15-2015 11:22 AM - edited 12-15-2015 11:24 AM
I have run into the problem of losing the feet of my lenovo thinkpad S1 yoga.
I have attempted to order the part number over the phone through lenovo support and also thinkpad parts (neither were able to find a part number or place an order), and also online via your above link, but that takes me to an IBM order site that doesn't recognize the part number.
Would really appreciate any help in tracking down a solid ordering process for four feet without replacing the bottom case.
12-21-2015 06:12 PM
Jon, Thank you for taking care of this issue for me. The ones you mailed me were excellent. Faith in lenovo restored. My only wish is that next time an expedient solution will be more forthcoming.
I really appreciate the time and resources you put into resolving this issue for me. 10/10 employee.
12-22-2015 12:07 AM
I see that the feet are now available, i've searched around and do not understand how to order these. The part number does not appear to work. Please explain the steps to take or just mail me some!