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Former Administrator
Posts: 8,592
Registered: ‎11-19-2007
Location: US
Views: 5,308
Message 31 of 63

Re: Yoga S1 - Yoga 2 - Rubber feet replacement

All,

 

Apologies for the silence on this.  Jon stepped in to try to help on a particular system as he had sourced a small supply of feet from a colleague in manufacturing, while we worked toward a complete solution. 

 

For the ThinkPad Yoga 12, lenovo has now released a CRU (Customer replacable unit) part which can be ordered through service - the part number is 01AW571 

 

ThinkPad Yoga foot.png

brentwgraham
Paper Tape
Posts: 4
Registered: ‎12-15-2015
Location: Austin, Texas
Views: 5,241
Message 32 of 63

Re: Yoga S1 - Yoga 2 - Rubber feet replacement

I have run into the problem of losing the feet of my lenovo thinkpad S1 yoga.

I have attempted to order the part number over the phone through lenovo support and also thinkpad parts (neither were able to find a part number or place an order), and also online via your above link, but that takes me to an IBM order site that doesn't recognize the part number.

Would really appreciate any help in tracking down a solid ordering process for four feet without replacing the bottom case. Smiley Happy

Thank you!

systox
Blue Screen Again
Posts: 48
Registered: ‎06-28-2015
Location: Florida
Views: 5,192
Message 33 of 63

Re: Yoga S1 - Yoga 2 - Rubber feet replacement

Jon, Thank you for taking care of this issue for me. The ones you mailed me were excellent. Faith in lenovo restored. My only wish is that next time an expedient solution will be more forthcoming. 

 

 

I really appreciate the time and resources you put into resolving this issue for me. 10/10 employee.

Xavs
Paper Tape
Posts: 2
Registered: ‎10-30-2015
Location: Virginia
Views: 5,178
Message 34 of 63

Re: Yoga S1 - Yoga 2 - Rubber feet replacement

I see that the feet are now available, i've searched around and do not understand how to order these. The part number does not appear to work. Please explain the steps to take or just mail me some!

 

Thanks!

 

 

Hondo164
Paper Tape
Posts: 3
Registered: ‎12-28-2015
Location: United states
Views: 5,117
Message 35 of 63

Re: Yoga S1 - Yoga 2 - Rubber feet replacement

Me too how in the world do you order these.  I did a search with nthe part # and nothingf came up.

brentwgraham
Paper Tape
Posts: 4
Registered: ‎12-15-2015
Location: Austin, Texas
Views: 5,088
Message 36 of 63

Re: Yoga S1 - Yoga 2 - Rubber feet replacement

I'm surpassed at hour hard they've made such a simple fix.

Sadly, this thread doesn't seem to contain any viable answers.
brentwgraham
Paper Tape
Posts: 4
Registered: ‎12-15-2015
Location: Austin, Texas
Views: 4,985
Message 37 of 63

Re: Yoga S1 - Yoga 2 - Rubber feet replacement

Hey Mark!

I was wondering how I could go about ordering a set of replacement feet? Seems the typical support/store path doesn't work.

Thank you!
crawforc3
Paper Tape
Posts: 7
Registered: ‎09-11-2015
Location: United States
Views: 4,909
Message 38 of 63

Re: Yoga S1 - Yoga 2 - Rubber feet replacement

I also need to order these. All four of mine are gone.

systox
Blue Screen Again
Posts: 48
Registered: ‎06-28-2015
Location: Florida
Views: 4,768
Message 39 of 63

Re: Yoga S1 - Yoga 2 - Rubber feet replacement

Send a PM to Mark and Jon. That did it for me.
brentwgraham
Paper Tape
Posts: 4
Registered: ‎12-15-2015
Location: Austin, Texas
Views: 4,755
Message 40 of 63

Re: Yoga S1 - Yoga 2 - Rubber feet replacement

Sadly, I've pm'd mark already but not heard anything back.

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