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2 Posts

11-07-2019

CA

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Yoga X1 ThinkPad black screen, won't turn restart

2019-11-08, 2:38 AM

I have a Yoga X1 ThinkPad gen 1. This morning when I went to turn it on, I got a black screen but the lights for the mute and caps lock came on as well as light at the top of the laptop and the green for the power button. This has happened before but I was always able to successfully force a shut down and restart the laptop with no problem. Today, the laptop will not shut off no matter how long I hold the power button for. I thought I would try to let the battery run out but it's been 10 hours and all of the said "on" indicators are still here. Under normal circumstances, I know the battery would die within 5 hours max. I'm not sure what to do, does anyone have any ideas?

 

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3769 Posts

12-11-2015

US

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Re: Yoga X1 ThinkPad black screen, won't turn restart

2019-11-08, 3:07 AM

On the bottom of your laptop there should be an "emergency reset hole" (see image below)   

 

Gently insert a bent paperclip etc. into the hole to depress the reset button, and hold for 5-10 seconds before trying to restart your laptop. 

 

 

 

Best of luck, 

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1 Posts

07-14-2020

US

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Re:Yoga X1 ThinkPad black screen, won't turn restart

2020-07-14, 2:56 AM

the reset button trick didn't work. The power button stays on green as well as the red light on top of thinkpad logo

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