English Community

ThinkPad NotebooksThinkPad: S Series, ThinkPad Yoga and Twist Laptops
All Forum Topics
Options

8 Posts

07-19-2016

CZ

17 Signins

140 Page Views

  • Posts: 8
  • Registered: ‎07-19-2016
  • Location: CZ
  • Views: 140
  • Message 1 of 2

"Colon/semicolon", "Fn" and "print screen" keys stopped working

2019-05-08, 10:15 AM

Hi,

 

I got into a little bit of a pickle with my built-in keyboard in Thinkpad Yoga 460 - the "Colon/semicolon", "Fn" and "print screen" keys stopped working.

 

- They don't work on windows 10 or Ubuntu 18.04

- Driver uninstallation did not help

- After disassembly, no visual damage occurs

 

Currently, I have no idea what could be the issue as the rest of the keyboard works flawlessly and these keys are not placed on a common line of the matrix keyboard. 

 

Any shared ideas, experiences or solutions will be much appreciated :)

 

 

 

Reply
Options

283 Posts

08-02-2018

US

221 Signins

1807 Page Views

  • Posts: 283
  • Registered: ‎08-02-2018
  • Location: US
  • Views: 1807
  • Message 2 of 2

Re: "Colon/semicolon", "Fn" and "print screen" keys stopped working

2019-05-10, 1:28 AM

Hi jirkaV!

 

Thanks for reaching us here in our community forums.

 

We appreciate your initiative trying to resolve your keyboard key/s issues. Based on the things you've tried to do, it is possible that this a hardware related problem. We highly suggest bringing the device to our service provider for further diagnosis or you may also call our ThinkPad support for further assistance and repair options. You may check the list of our Service Providers and Support Phone List using the links below:

 

Support Phone List:
https://pcsupport.lenovo.com/us/en/supportphonelist

 

Service Providers:
https://support.lenovo.com/us/en/solutions/ht118678


Let us know if you need anthing else.

 

Have a nice day.



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow us @LenovoSupport on Facebook and Twitter!

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete