05-08-2019 03:15 AM
I got into a little bit of a pickle with my built-in keyboard in Thinkpad Yoga 460 - the "Colon/semicolon", "Fn" and "print screen" keys stopped working.
- They don't work on windows 10 or Ubuntu 18.04
- Driver uninstallation did not help
- After disassembly, no visual damage occurs
Currently, I have no idea what could be the issue as the rest of the keyboard works flawlessly and these keys are not placed on a common line of the matrix keyboard.
Any shared ideas, experiences or solutions will be much appreciated
05-09-2019 06:28 PM
Thanks for reaching us here in our community forums.
We appreciate your initiative trying to resolve your keyboard key/s issues. Based on the things you've tried to do, it is possible that this a hardware related problem. We highly suggest bringing the device to our service provider for further diagnosis or you may also call our ThinkPad support for further assistance and repair options. You may check the list of our Service Providers and Support Phone List using the links below:
Support Phone List:
Let us know if you need anthing else.
Have a nice day.