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jirkaV
Blue Screen Again
Posts: 4
Registered: ‎07-19-2016
Location: CZ
Views: 285
Message 1 of 2

"Colon/semicolon", "Fn" and "print screen" keys stopped working

Hi,

 

I got into a little bit of a pickle with my built-in keyboard in Thinkpad Yoga 460 - the "Colon/semicolon", "Fn" and "print screen" keys stopped working.

 

- They don't work on windows 10 or Ubuntu 18.04

- Driver uninstallation did not help

- After disassembly, no visual damage occurs

 

Currently, I have no idea what could be the issue as the rest of the keyboard works flawlessly and these keys are not placed on a common line of the matrix keyboard. 

 

Any shared ideas, experiences or solutions will be much appreciated Smiley Happy

 

 

 

Social Support Agent
Social Support Agent
Posts: 276
Registered: ‎08-02-2018
Location: US
Views: 250
Message 2 of 2

Re: "Colon/semicolon", "Fn" and "print screen" keys stopped working

Hi jirkaV!

 

Thanks for reaching us here in our community forums.

 

We appreciate your initiative trying to resolve your keyboard key/s issues. Based on the things you've tried to do, it is possible that this a hardware related problem. We highly suggest bringing the device to our service provider for further diagnosis or you may also call our ThinkPad support for further assistance and repair options. You may check the list of our Service Providers and Support Phone List using the links below:

 

Support Phone List:
https://pcsupport.lenovo.com/us/en/supportphonelist

 

Service Providers:
https://support.lenovo.com/us/en/solutions/ht118678


Let us know if you need anthing else.

 

Have a nice day.



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