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pastathehoagie
What's DOS?
Posts: 1
Registered: ‎04-13-2019
Location: US
Views: 202
Message 1 of 2

thinkpad yoga ghosting

i have a thinkpad yoga 20cd0033us with a major ghosting issue, does any know the model number of a the screen and digitizer assembly i can order to replace my screen?

Social Support Agent
Social Support Agent
Posts: 275
Registered: ‎08-02-2018
Location: US
Views: 90
Message 2 of 2

Re: thinkpad yoga ghosting

Hi pastathehoagie,

 

Welcome to the community forums. 

 

Ghost touch problem can be cause by hardware or driver issue. Could you tell us when did you notice the problem? Were there any changes or updates prior to the issue? We would suggest doing a power drain and reinstall the graphics driver. You may follow the steps below.

 

Power drain

- Remove all peripheral devices connected to the laptop including the charger and battery (only if removable) then press and hold the power button for 15 seconds.

 

Uninstall/Reinstall display drivers

1. Open Device manager

2. Expand Display adapters

3. Uninstall Intel display driver 

4. Put a check on delete software driver if prompted

5. Restart the laptop

6. Go to https://support.lenovo.com/us/en/?CID=ww:lenovosocial:20x9m6 enter the serial number then download the updated display driver.

 

If still does the same, please back up your data and reset the laptop to its factory settings. Let us know how it goes.



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