Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

Linux Operating SystemsOther Linux Discussions
All Forum Topics
Options

21 Posts

02-08-2021

United States of America

20 Signins

130 Page Views

  • Posts: 21
  • Registered: ‎02-08-2021
  • Location: United States of America
  • Views: 130
  • Message 1 of 17

Bad support for display link on LInux

2021-02-08, 9:03 AM

Hey Lenovo,

 

i bought your laptop as you are known for good support of the linux platform and having a nicely integrated docking station. So i spent a fortune to on your laptop. Just to realize you partnered with display link as a supplier who just do either bad or no work for the linux platform. So the hybrid thinkpad docking station for 150 $ is just a really over-prized usb-hub as display link support is unusable!!! And probably all other products using displaylink are more or less unusable on Linux.

 

I think Linux community supports and buys your products for some reason, so you could help them in return and either create compatible products or prioritize the driver development at your suppliers.

 

Thanks and all the best.

Reply
Options

4242 Posts

08-02-2018

Singapore

837 Signins

21869 Page Views

  • Posts: 4242
  • Registered: ‎08-02-2018
  • Location: Singapore
  • Views: 21869
  • Message 2 of 17

Re:Bad support for display link on LInux

2021-02-08, 9:47 AM

Hello fff99!


Welcome to community forums


For us to better assist you, could you provide the exact model of your laptop, the docking station model, and what version of Linux are you running? Let us know.

 


Jwes_Lenovo



Did someone help you today? Press the thumbs-up icon below to thank them.!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.


Using Browser Search to find your answers in Lenovo and Moto Community

Reply
Options

21 Posts

02-08-2021

United States of America

20 Signins

130 Page Views

  • Posts: 21
  • Registered: ‎02-08-2021
  • Location: United States of America
  • Views: 130
  • Message 3 of 17

Re:Bad support for display link on LInux

2021-02-20, 7:49 AM

Sorry, for my late reply, i didn't see the notification about your post.

 

The devices are:

 

  • Lenovo Thinkpad X13
  • AMD Ryzen 5 PRO 4650U with Radeon Graphics
  • ThinkPad Hybrid USB-C with USB-A Dock

 

The Linux version and software:

 

  • Kernel 5.10.13-arch1-2
  • xorg-server 1.20.10
  • xf86-video-amdgpu 19.1.0
  • displaylink 5.3.1.34
  • i3-wm 4.19.1

 

Reply
Options

21 Posts

02-08-2021

United States of America

20 Signins

130 Page Views

  • Posts: 21
  • Registered: ‎02-08-2021
  • Location: United States of America
  • Views: 130
  • Message 4 of 17

Re:Bad support for display link on LInux

2021-04-04, 12:03 PM

Hey Lenovo,

 

any updates here? Which Displaylink and AMD GPUs are properly supported in Linux together?

 

Thanks for your help!

Reply
Options

21 Posts

02-08-2021

United States of America

20 Signins

130 Page Views

  • Posts: 21
  • Registered: ‎02-08-2021
  • Location: United States of America
  • Views: 130
  • Message 5 of 17

Re:Bad support for display link on LInux

2021-04-16, 11:14 AM

Hey Lenovo,

 

any updates here? Any plans, any roadmaps? Or just any reaction? Would be really nice.

 

This way it is just said using your support and products.

Reply
Options

4242 Posts

08-02-2018

Singapore

837 Signins

21869 Page Views

  • Posts: 4242
  • Registered: ‎08-02-2018
  • Location: Singapore
  • Views: 21869
  • Message 6 of 17

Re:Bad support for display link on LInux

2021-04-16, 18:01 PM

The Thinkpad X13 is compatible and tested to work with  Ubuntu 20.04 and you can refer to this link: https://support.lenovo.com/us/en/solutions/pd031426-linux-for-personal-systems

 

However, As shown on the software supported link below, the docking station has Firmware and a Driver intended for Windows:
https://pcsupport.lenovo.com/us/en/products/accessory/docks/thinkpad-hybrid-usb-c-with-usb-a-dock/40af/downloads/driver-list

 


Jwes_Lenovo



Did someone help you today? Press the thumbs-up icon below to thank them.!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.


Using Browser Search to find your answers in Lenovo and Moto Community

Reply
Options

529 Posts

07-22-2019

Canada

408 Signins

4426 Page Views

  • Posts: 529
  • Registered: ‎07-22-2019
  • Location: Canada
  • Views: 4426
  • Message 7 of 17

Re:Bad support for display link on LInux

2021-04-16, 18:26 PM

Hi @fff99 

 

Sorry - I hadn't seen your original post.

 

As Jwes says, the X13 AMD is  Linux certified - it's completed the Ubuntu certification and RHEL certification and we support Linux on it, so sorry you're having display issues.

 

The USB-C dock isn't Linux certified. I know I've tried the TBT3 WS G2 dock that I have with the platform and that has issues that we're working on which I suspect are related to what you are seeing - so I understand your frustration. I've been talking with AMD about how we improve our Linux support around docking and can't share details but I recognise it's a weak point. I think there might be some fixes that went upstream that might help....but I'm guessing a bit so don't want to guarantee anything. I'll do a kernel build and try it out on my system to confirm.

 

As an aside, I'm assuming you can't use the HDMI port on the PC? for me that is working well. Just want to confirm your issues are just around using the docking station.

 

Mark

 

Reply
Options

21 Posts

02-08-2021

United States of America

20 Signins

130 Page Views

  • Posts: 21
  • Registered: ‎02-08-2021
  • Location: United States of America
  • Views: 130
  • Message 8 of 17

Re:Bad support for display link on LInux

2021-04-17, 6:23 AM

Hey @MarkRHPearson and @Jwes_Lenovo,

 

thanks for your replies.

 

HDMI works as expected. Yes, the problem concerns only the display link docking station.

 

With HDMI only single display setups are possible. ;(

 

From the certification page i don't see how i would have been able to see the the advertised docking mechanism is not working with this Linux. Usually all drivers come with the kernel. The  driver problem is on the laptop side as the docking stations are working fine with windows and macOS.

 

So i would expect the certification also tests for the advertised docking station solution.

 

Or what is your opinion about that?

 

Reply
Options

21 Posts

02-08-2021

United States of America

20 Signins

130 Page Views

  • Posts: 21
  • Registered: ‎02-08-2021
  • Location: United States of America
  • Views: 130
  • Message 9 of 17

Re:Bad support for display link on LInux

2021-05-10, 5:58 AM

Hey Lenovo,

 

did you talk to displaylink to finally fix this displaylink/AMD issues? How long will it take! why are you selling such bad products to your customers?

Reply
Options

4242 Posts

08-02-2018

Singapore

837 Signins

21869 Page Views

  • Posts: 4242
  • Registered: ‎08-02-2018
  • Location: Singapore
  • Views: 21869
  • Message 10 of 17

Re:Bad support for display link on LInux

2021-05-11, 22:01 PM


As technology develops, some innovations are also expected. You may also start a new topic in our Linux board to check with fellow Linux users on such cases.

 

 


Jwes_Lenovo



Did someone help you today? Press the thumbs-up icon below to thank them.!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.


Using Browser Search to find your answers in Lenovo and Moto Community

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms

Most Liked Authors

(Last 7 days)

View All