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10-19-2019

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Brand new T430 battery replacement not charging

2019-10-19, 2:52 AM

I just bought a genuine replacement battery (70++ 9 cell) Thinkpad T430 from the Lenovo website. Took out the old battery and put in the new one.  But new battery won't charge. Have looked up different options but can't seem to find one that worked. Any specific tricks for setting up a new battery?

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11819 Posts

01-02-2010

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Re: Brand new T430 battery replacement not charging

2019-10-19, 4:28 AM

Many or most of the T430 batteries described as new and genuine are really either fakes or originals that have been "on the shelf" for years.  If it is a fake, it could be junk.  If it is old and depleted, it might take a charge.  Depleted batteries can take hours to charge.  Leave it overnight


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
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10-19-2019

United States of America

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Re: Brand new T430 battery replacement not charging

2019-10-19, 12:48 PM

Thanks Rich. I tried letting it charge again overnight. But no luck. I message window popped up that says "A battery error has occurred. The battery cannot be charged. Replace the battery". So, since I got this directly from Lenovo, seems like perhaps it may be defective? I just want to make sure there is no "special" installation process. For a new battery. Next step I'm thinking to return and ask for new battery to see if the one they sent me is defetive. 

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11819 Posts

01-02-2010

United States of America

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Re: Brand new T430 battery replacement not charging

2019-10-19, 15:54 PM

Sounds like it is defective.  Remember, the laptop is 6 years old, so it is possible the battery has sat on the shelf a while.  Usually, these symptoms point to a bad battery.  Do you have a way to try it in another machine?  (The charging circuit on the motherboard might be sick.)  It should also work in T410/T420/T510/T520/T530.


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
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10-19-2019

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Re: Brand new T430 battery replacement not charging

2019-10-19, 16:11 PM

Unfortunately, no other laptops to test it on. Although I just got off the phone with Lenovo support and they said the battery I bought iant compatible and I should get Part No. 45N1013 instead (which is a 6 cell rather than 9 cell). Seems a bit odd since the battery I bought says pretty clearly that it's compatible with the T430. https://www.lenovo.com/us/en/accessories-and-monitors/chargers-and-batteries/batteries/BATTERY-ThinkPad-Battery-70/p/0A36303

 

They suggested returning the battery I bought and calling their authorized supplier to get the other battery. I will also check about the charging circuit on the motherboard, although had no problems charging my old battery. Thanks!

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