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ThinkPad NotebooksThinkPad: T400 / T500 and newer T series Laptops
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7 Posts

09-19-2008

Pennsylvania

17 Signins

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  • Posts: 7
  • Registered: ‎09-19-2008
  • Location: Pennsylvania
  • Views: 188
  • Message 1 of 3

Fingerprint Reader not working

2008-10-09, 16:10 PM

I have a T400 (2764-CTO) with a fingerprint reader. A few times since I got it (less than a month), I have gotten into a state where the system is requesting a fingerprint swipe and then repeatedly says my finger print was too short and asks again. I'm not even putting my finger over the reader when it is telling me this. It even happened once when the lid was closed and I was connected to the docking station. I can't even login with my password because the fingerprint software keeps flashing up the too short message. Is there an adjustment I can make???

 

My fingerprint software in Lenovo Fingerprint 2.0 version 3.1.25.80.

 

Jim

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4 Posts

05-13-2009

Bratislava, Slovakia

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  • Posts: 4
  • Registered: ‎05-13-2009
  • Location: Bratislava, Slovakia
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Re: Fingerprint Reader not working

2009-05-14, 10:08 AM

I have a brand new T500 P8600 and here and there I have the same problem. I have it for less than two days and it occured few times already. Any help?

 

It's not the only problem with T500, I'm actually quite sad after the initial very good feeling. Should I change the piece or not? Any advice? 

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7 Posts

09-19-2008

Pennsylvania

17 Signins

188 Page Views

  • Posts: 7
  • Registered: ‎09-19-2008
  • Location: Pennsylvania
  • Views: 188
  • Message 3 of 3

Re: Fingerprint Reader not working

2009-05-17, 14:03 PM

This problem was resolved with a newer version of the fingerprint software. Surprising that a new computer would have old software.

 

Jim

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