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3 Posts

05-28-2013

maryland

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HELP!!!!!! I can't click anything on my computer?

2013-05-28, 12:14 PM
My computer randomly restarted itself and when it came back on, I could not open anything on my desktop. When I click on something a loading thing comes up for a second then goes away. Also my battery icon on the bottom right corner is completely blank. It's just an empty grey color with 3 dashes through it.... When i click on firefox, it does not open but ads just randomly start to play in the background, its really weird...Can somebody please help me with this? Sorry for the short description but I am on my iPod touch right now.
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61 Posts

07-09-2012

Sarajevo

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Re: HELP!!!!!! I can't click anything on my computer?

2013-05-28, 14:59 PM

From your description, it can be anything (hardware and/or software issue). This will certainly not be solved remotely on this forum. You have two options:

 

A)

The machine is covered by warranty > take it to the shop/repair site

 

B)

The machine is not covered by warranty > call a professional or take it to the shop/repair site.

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2445 Posts

03-09-2012

Canada

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Re: HELP!!!!!! I can't click anything on my computer?

2013-05-28, 16:14 PM
As above in the response. You could have one of millions of viruses. It need to be assessed by a professional. Software issues are not covered by warranty other then the OS itself.
T520 Model 4239 Intel(R) Core(TM) i7-2860QMbr>; Nvidia NVS 4200M Win 10 64bit
Z70-80 I7 - 5500U 16GB GB - 1TB HD Win 10 64bit FHD 17.3", G840 w/2GB

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3 Posts

05-28-2013

maryland

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  • Posts: 3
  • Registered: ‎05-28-2013
  • Location: maryland
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Re: HELP!!!!!! I can't click anything on my computer?

2013-05-28, 16:45 PM
Thanks for the responses. Yea there is no other way I can really describe it but I'll have to figure something out.
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