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2 Posts

08-19-2018

CH

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  • Message 11 of 28

Re: KB4284835 causes webcam to stop on T470p

2018-08-19, 7:42 AM

Still doesn't work, same problem with camera.

 

Call starts, camera starts for one second, turns off, picture freezes. When I turn camera on and off in the call program, it comes back for a second, turns off again and the call is left with another image of me during that very second.

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2 Posts

06-16-2018

US

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  • Message 12 of 28

Re: KB4284835 causes webcam to stop on T470p

2018-08-21, 3:39 AM

I have applied all Microsoft updates that Lenovo Vantage finds for my system. The Realtek - Camera - 3/14/2018 12:00:00 AM 10.0.16299.20029 seems to be the problem.   I had rolled back that driver to the inbox driver and camera was working.  After the updates today, that driver was reapplied and camera stopped again.   I rolled back to the inbox and it works again..  I then went into the device manager driver again and did an update driver and let it search for an update.  After the update the camera appears to work now.     Ghe System Capture.JPG has all the details on my machine.  The Driver Capture.JPG has the details on the drivers.  

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2 Posts

08-19-2018

CH

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  • Message 13 of 28

Re: KB4284835 causes webcam to stop on T470p

2018-08-21, 12:22 PM
Roll Back Driver in the Device Manager worked for me, too. Thank you! Hopefully they'll put out a proper update soon.
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1 Posts

09-03-2018

TR

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  • Message 14 of 28

Re: KB4284835 causes webcam to stop on T470p

2018-09-03, 21:04 PM

I have same issue also, 30th aug new driver release bud issue still couldn't fix. We request serious support about that issue.

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1 Posts

09-04-2018

IT

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  • Message 15 of 28

Re: KB4284835 causes webcam to stop on T470p

2018-09-04, 23:48 PM

I solved the problem with this registry modification.

 

1. Create a Restore Point first.

2. Start Regedit.exe and go to the following key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Media Foundation\Platform

3. Create a REG_DWORD value named EnableFrameServerMode and leave the value data for EnableFrameServerMode to 0.

4. If you’re using Windows 64-bit, create the REG_DWORD value named EnableFrameServerMode also in the following location:

 
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows Media Foundation\Platform

The above key is for 32-bit applications running on a Windows 64-bit computer.

5. Exit the Registry Editor.

6. Reboot

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2 Posts

10-01-2019

PK

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  • Message 16 of 28

Re: KB4284835 causes webcam to stop on T470p

2019-10-02, 15:11 PM

I have the same issue in my Lenovo Y50/70 but I haven't spotted any updates which are listed here as causes so where to find the culprit causing camera app crash? Neither any driver update installed hence no rollback possible, there is a Realtek error also appearing in logs which seems to be involved with this....

Sakhawat Jameel about.me/SakhawatJameel
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2 Posts

10-01-2019

PK

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  • Message 17 of 28

Re: KB4284835 causes webcam to stop on T470p

2019-10-02, 16:39 PM
this doesn't work for my Lenovo Y50/70 cam crash!
Sakhawat Jameel about.me/SakhawatJameel
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1 Posts

11-11-2019

SE

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  • Message 18 of 28

Re: KB4284835 causes webcam to stop on T470p

2019-11-11, 21:41 PM

Thanks @paolone, this was the only solution I have found that actually works. I'm on a Yoga P40 which suddenly got this camera problem, most likely with an update.
What does your fix exactly do?

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4 Posts

10-30-2017

US

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  • Message 19 of 28

Re: KB4284835 causes webcam to stop on T470p

2020-01-24, 10:10 AM

This reg fix worked for me (Using Windows 10 Pro 1909 and Lenovo P50). Thank you!

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1 Posts

03-02-2020

US

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  • Message 20 of 28

Re:KB4284835 causes webcam to stop on T470p

2020-03-02, 16:18 PM

I checked driver properties and see that camera driver is not using anyfiles inside C:\Program Files\Realtek\RsProviders

so i changed the folder to RsProviders_ (as backup)

And camera problem fixed

I hope it has no other problem with changing RsProviders

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