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9 Posts

10-06-2008

Glen Ellyn, Il

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  • Posts: 9
  • Registered: ‎10-06-2008
  • Location: Glen Ellyn, Il
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  • Message 1 of 5

LSBSetup.exe with win 10 pro not working

2020-09-10, 17:56 PM

I have a new refurbished Lenovo T530 ThinkPad. I just purchased it from Newegg but there is a missing driver. I downloaded LSBSetup.exe (3 times) and ran it with admin privileges.  but nothing ever happens. No window opens. windows shows it as installed but does not appear in control panel or on my desktop. In the win 10 Pro directory I click on Lenovo Service Bridge but nothing opens.

 

I opened ticket "40C69QP has been created on 09/07/2020 at 15:32" but there has been no response after 2 days.

 

win 10 Pro version 2004 was installed on 8/17/2020 Os build 19041.508 experience pack 120.221231.0

 

why doesn't this LSB work?  I've attempted to manually download drivers but this driver remains unknown. I've download chipset and usb driveres and card drivers.

 

Please help. I can't run any diagnostics without LSB running.

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78 Posts

01-19-2020

CH

86 Signins

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  • Posts: 78
  • Registered: ‎01-19-2020
  • Location: CH
  • Views: 1225
  • Message 2 of 5

Re:LSBSetup.exe with win 10 pro not working

2020-09-10, 22:23 PM

Hello,

 

Welcome in thinkpad family ;p

 

LSBSetup.exe is not suppose to popup or do something special. If you go to the support.lenovo.com it allows to the site to detect your configuration and propose you the right driver to download.

 

So you should go to the https://pcsupport.lenovo.com and click on "detect Product"... that is the fonction of LSB.

 

But there is better way for keeping your driver and software update and accurate : Lenovo System Update 

 

Or, Lenovo Vantage ... https://www.lenovo.com/us/en/software/vantage

 

But I like System update better ;P

 

Please if it works consider to mark your problem solved, keep us informed

 

If a post answers your question, please mark it as an”Accepted Solution“! If a post helps you, please click the star to give it a "Kudo"! T40P, T43, T60, T410, T420S, T450S, T480, T14 Gen1 ... Always Thinkpad. I don't work for Lenovo, I just like Thinkpads and try to help...
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9 Posts

10-06-2008

Glen Ellyn, Il

9 Signins

33 Page Views

  • Posts: 9
  • Registered: ‎10-06-2008
  • Location: Glen Ellyn, Il
  • Views: 33
  • Message 3 of 5

Re:LSBSetup.exe with win 10 pro not working

2020-09-11, 2:04 AM

I went to the web site(https://pcsupport.lenovo.com/us/en/) and clicked detect product. It then force me to download it again. Nothing else happens. control panel shows LSB was installed on 9/7/20 10.3 MB Ver 10.18.10.4358. I expected that there would be some response from the web page. I checked win 10 privacy. Background aps does not show LSB but app diagnostics is on. Is there some other win 10 permissions that is needed? I uninstalled LSB and reinstralled it but nothing changed on your web site. The web site wants me to install it for a 5th time.

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9 Posts

10-06-2008

Glen Ellyn, Il

9 Signins

33 Page Views

  • Posts: 9
  • Registered: ‎10-06-2008
  • Location: Glen Ellyn, Il
  • Views: 33
  • Message 4 of 5

Re:LSBSetup.exe with win 10 pro not working

2020-09-12, 19:56 PM

I downloaded Lenovo System Update 

 

under control panel, I found the LSU and ran it. My missing device was a radio switch to turn on and off the wifi on the Think pad.

 

I still can't get the LSB to work and diagnose my Laptop but the LSU solved my current problem

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78 Posts

01-19-2020

CH

86 Signins

1225 Page Views

  • Posts: 78
  • Registered: ‎01-19-2020
  • Location: CH
  • Views: 1225
  • Message 5 of 5

Re:LSBSetup.exe with win 10 pro not working

2020-09-14, 13:03 PM

Good news ...I'm happy that LSU solve your problem ...for me it is much more convenient than LSB... but just my small opinion. Four others with the same question, You could tag this subject on solve by showing the answer with le LSU/vantage links as a solution. Eventually a star/+1 would appreciated ;p 

If a post answers your question, please mark it as an”Accepted Solution“! If a post helps you, please click the star to give it a "Kudo"! T40P, T43, T60, T410, T420S, T450S, T480, T14 Gen1 ... Always Thinkpad. I don't work for Lenovo, I just like Thinkpads and try to help...
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