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04-28-2020

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Laptop is stuck on “Self-Healing BIOS backup processing” screen

2020-04-28, 2:38 AM
I restarted my T590 Thinkpad Laptop and it forced me to initiate a backup. It says on the screen “Self-Healing BIOS backup processing...20%. It has been 4 hours and it has been stuck on 20% the entire duration. I feel like force shutting down the computer is a bad idea, but there’s nothing else I can do at the moment from my end. Was wondering if anyone could lend me some assistance on what to do. Thanks.
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11138 Posts

01-02-2010

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Re:Laptop is stuck on “Self-Healing BIOS backup processing” screen

2020-04-28, 5:50 AM

If you are still under warranty, call support.  They will probably tell you to force a shutdown, but I would call first.


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
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141 Posts

05-22-2019

CN

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Re:Laptop is stuck on “Self-Healing BIOS backup processing” screen

2020-04-29, 0:56 AM

Hello Guys,

Force shutdown could be accept when do self-healing backup process.

Force shutdown just let backup fail for this time, but it will do backup again in next power on cycle till finished.

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