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3 Posts

07-03-2010

Seoul

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  • Message 1 of 22

Microphone not working - Conexant 20561 Smartaudio HD

2010-07-03, 2:37 AM

Hello~ I am using Windows 7 Ultimate on my Lenovo T500. My microphone suddenly stopped working. Why is that? It is not detecting any sound at all in the microphone setup screen or on skype even though it is the only device and it is selected. I have Conexant 20561 Smartaudio HD and drivers 4.92.12.0 released on 10/6/2009. It just recently stopped working. No sound is detected. Help! Thanks

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1 Posts

08-11-2011

Lithuania

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Re: Microphone not working - Conexant 20561 Smartaudio HD

2011-08-11, 21:46 PM

Hi,

 

I had the same problem.

My steps:

Control Panel > Speech Recognition > Advanced speech options > Microphone > Advanced...

 

And checked real Conexant 20561 SmartAudio.

 

After that action my microphone will start working properly.

 

Gidulis

 

 

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17 Posts

11-22-2008

Japan

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  • Message 2 of 22

Re: Microphone not working - Conexant 20561 Smartaudio HD

2010-07-31, 11:54 AM

Hello There,

I also facing the same problems, I will just add more into that as follow:

 

System: W700

OS:         Windows 7 Ultimate (64bit)

Audio:      Conexant 20561 SmartAudio HD (Version 4.92.12.0 Dated: 10/6/2009)

 

When I restart computer and loginto Skype first call is ok than second call mic volume is dramatically decreases and finally no mic.

I when to windows control panel to further investigate the issue, and chose to setup microphone in speech recognition, it does not listen (it does detect the microphone but can't listen) after few tries it works.

 

Than i googled my problem and got this answer from Lenovo ( http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=migr-70595  )

 

Where it says:

Conexant Audio Driver for Windows Vista (32-bit, 64-bit)

Version:4.92.13.0/3.64.12.0
Release Date:2010/05/18

 

And it states the fixes about following:

 

Version 4.92.13.0 (Vista) / 3.64.12.0 (XP)

  • (Fix) Corrected an description of Operating Systems in this README document.
  • (Fix) Fixed an issue where the audio mic became disabled when starting Skype on Windows XP.
  • (Fix) Phantom Speakers/3D Immersion in Smart EQ/3D Settings page were removed on ThinkPad X200, X200s.

 

Now i think Lenovo should do some thing about it.

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1 Posts

08-01-2010

Gemany

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Re: Microphone not working - Conexant 20561 Smartaudio HD

2010-08-01, 21:06 PM

OMG, that 's exactly what happened to me. I have tried with older drivers and everything works!! But the only problem is not WQHL certified. My windows 7 has problem to load it. So definitely it is the driver problem. LENOVO, DO SOMETHING!!

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3 Posts

07-07-2011

Israel

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  • Message 4 of 22

Re: Microphone not working - Conexant 20561 Smartaudio HD

2011-07-07, 13:08 PM

i was able to fix this problem by going to the skype ( tools->options->audio settings ) menu

and then unmarked the "automatically adjust microphone settings" mark box.

Afterwards i re-adjusted the microphone sensitivity

by: ( going to sound in the control panel -> recording -> i then double clicked the internal mic -> levels )

and here you can adjust the boost and sensitivity


 

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3322 Posts

07-31-2008

Pakistan

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  • Message 5 of 22

Re: Microphone not working - Conexant 20561 Smartaudio HD

2011-07-07, 13:09 PM
------------------------------------------------------------

Maliha (I don't work for lenovo)
ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]

IdeaPad: U350

Apple:- Macbook Air [Snow Leopard]
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1 Posts

08-11-2011

Lithuania

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  • Message 6 of 22

Re: Microphone not working - Conexant 20561 Smartaudio HD

2011-08-11, 21:46 PM

Hi,

 

I had the same problem.

My steps:

Control Panel > Speech Recognition > Advanced speech options > Microphone > Advanced...

 

And checked real Conexant 20561 SmartAudio.

 

After that action my microphone will start working properly.

 

Gidulis

 

 

0 person found this solution to be helpful.

This helped me too

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1 Posts

09-15-2011

Melbourne, australia

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  • Message 7 of 22

Re: Microphone not working - Conexant 20561 Smartaudio HD

2011-09-15, 3:17 AM

It seems that the Conexant 20561 drive doesn't work well in windows 7.

 

The only way I could fix it was to unistall the driver then reboot. Windows 7 put a generic driver in that works fine.

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1 Posts

01-12-2012

USA

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  • Message 8 of 22

Re: Microphone not working - Conexant 20561 Smartaudio HD

2012-01-12, 15:36 PM
I was having the exact same problem of Skype not being able to pick up sound from my microphone. The key is to disable audio enhancements.

RIght-click the Speaker icon in your taskbar
Click "Recording Devices"
Go to the "Recording" tab
Click "Internal Microphone: Conexant 20561 SmartAudio HD" in the list of recording devices
Click "Properties"
Go to the "Advanced" tab
UNCHECK "Enable audio enhancements"
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1 Posts

02-01-2012

France

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  • Message 9 of 22

Re: Microphone not working - Conexant 20561 Smartaudio HD

2012-02-01, 14:26 PM

I recently had the same problem with my Lenovo G560 notebook running windows 7. I think the driver had become disabled and I could not enable it or detect the microphone until I did the following

 

 

 

Go to Control Panel

Systen and Security

Action Center

Trouble Shoot common computer problems

Hardware and Sound

Trouble shoot audio recording

 

Page then says 'Recording audio'

 

Click next

 

Page then says 'Detecting Problems'....

 

follow on from this

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5 Posts

02-02-2012

Paris, France

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  • Message 10 of 22

Re: Microphone not working - Conexant 20561 Smartaudio HD

2012-02-06, 21:41 PM

Hi,

I have a thinkpad x201i, but the same Conexant 20585 SmartAudio HD.

 

The microphone is activated, both volumes are at max, I disabled the audio enhancement as adviced here and also tried the "action center" trick. But none of these worked.

 

I use to skype a lot with it, sometimes I wouldn't work and then during the conversation work again. I also changed skype's settings as adviced here :

 

http://forums.lenovo.com/t5/W-Series-ThinkPad-Laptops/W500-microphone-level-drops-suddenly-with-Cone...

 

disabled the "windows detects communication" option too.

 

I've downloaded the latest driver from lenovo

uninstalled the material, earased the .inf files form windows/inf folder so I can install the driver I want (couldn't get the default windows driver though..maybe a hint but I don't know how to do this)

 

none of the above worked.

 

The sound indicator next to the microphone in the recording device tab reacts when I clap my hand very hard, the level seems to be very very low, but I can't find how it's possible.

 

Thank you for your help,

 

Jérémi.

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