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2 Posts

05-04-2021

Iceland

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My lenovo Z51 Restarts at logo Screen continuesly

2021-05-04, 5:30 AM

HI,

Ive been facing this problem since yesterday. When i turns on system it shows lenovo logo and then it restart in loop. I cant do anything else. I can access BIOS and i tried few things following some Youtube video regarding the same issue,but didnt worked. Kindly please help.

 

 

Moderator comment: Moved to the proper forum. (NateS)

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1818 Posts

01-08-2021

Philippines

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Re:My lenovo Z51 Restarts at logo Screen continuesly

2021-05-04, 8:22 AM

Hello Mukil93,

 

Welcome to the Community Forums.

 

I might suggest that you can try to check first if your hard drive is detected in BIOS,  it should show on the Information Screen the model of the HDD if it is detected.

 

I might advise trying to perform a BIOS defaults as well to see if this would work.

 

Perform/load BIOS defaults
- Make sure that the machine is properly powered down/switched off.
- Find the Novo Button. How a Novo button should look like: https://support.lenovo.com/us/fr/solutions/ht062552 
- Access/click this by using an unfolded paperclip or by using something similar to the latter.
- Machine will power up to Novo Menu. Navigate and select using the arrow keys to BIOS Set Up.
- Inside the BIOS Set Up, navigate to the Exit Menu. Select Load Setup Default - click Enter, select YES and click Enter.
- Select Exit and Save Changes then click Enter, select YES and click Enter.
- The computer will start up.

 

Update us how it goes.

 

Regards.
Dex_Lenovo



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2 Posts

05-04-2021

Iceland

2 Signins

25 Page Views

  • Posts: 2
  • Registered: ‎05-04-2021
  • Location: Iceland
  • Views: 25
  • Message 3 of 4

Re:My lenovo Z51 Restarts at logo Screen continuesly

2021-05-05, 4:55 AM

Thank you so much. I reset PC with NOVO switch. and it was working for sometime. I had updated display drivers too. Today morning it again started to show "Windows not shutdown propery" in blue screen. Its asking me to restart or go to recovery option. I did reset one more time yesterday but again today its going to recovery option. Every time its showing different errors like "KMODE Exception not handled" or "Windows ran into problem need to restart". I tried restarting so many times too. Kindly please advise what to do.

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1818 Posts

01-08-2021

Philippines

111 Signins

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  • Posts: 1818
  • Registered: ‎01-08-2021
  • Location: Philippines
  • Views: 10490
  • Message 4 of 4

Re:My lenovo Z51 Restarts at logo Screen continuesly

2021-05-07, 11:15 AM

Hi Mukil93,

 

Thanks for getting back in the thread.

 

Is the hard drive still detected in BIOS? I suspect these blue screens are not coming from the OS itself. If you can still boot to Windows, I would like to advise you can initiate running a diagnostics to your unit to identify if there could be a problem with the hard drive that is why it runs into blue screens randomly.

You are free to include the scan results here.

 

Regards.
Dex_Lenovo



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