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08-20-2020

Bangladesh

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New ThinkPad E490 redirects to boot menu

2020-08-20, 10:20 AM

Bought a ThinkPad E490. At first time, i power on it, it redirected to boot menu. I selected hard drive, but again it redirected to boot menu, & again.

I saw some tutorials on YouTube. In BIOS setup disabled secure boot, selected both of uffi & legacy, but still facing the problem ! what to do so ?

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5673 Posts

04-25-2008

United States of America

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New ThinkPad E490 redirects to boot menu

2020-08-20, 14:30 PM
Send it back.
USB-C: Just cos it fits don't mean it works.
I don't work for Lenovo. I'm a crazy volunteer!
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2 Posts

09-03-2020

Australia

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Re:New ThinkPad E490 redirects to boot menu

2020-09-03, 13:13 PM

Had the same issue with my E480 within about 2 months of receiving it.

Had Lenovo try to fix a couple times, eventually replacing the SSD.

However... I'm getting the problem again and I'm just outside of warranty.

I strongly suggest pushing for a refund if they can't immediately fix the issue.

Good Luck!! You'll need it.

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