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10-02-2020

GB

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Onboard Microphone stopped working T495

2020-10-02, 15:22 PM

one of our machines stopped receiving sound input from onboard microphone. tried everything we could think of, removing drivers, updates through Vantage, system restore.. no sound detected what so ever.

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10-02-2020

GB

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Onboard Microphone stopped working T495

2020-10-02, 15:57 PM
noted this may have been after a realtek driver update but the device when removed does not provide an option to uninstall/delete driver within windows device manager.
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15 Posts

09-25-2020

DE

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Re:Onboard Microphone stopped working T495

2020-10-02, 19:09 PM

Hi,

 

I have the same issue with my T14 AMD. A lot of people with different models are experiencing these audio problems at the moment and I am sure it will be fixed in due time. In the meantime, you can bring back sound functionality as follows: in device manager under Sound controllers, choose Realtek Audio/update driver/Browse computer for drivers/let me pick from a list/ Choose High Definition Audio Device (or similar)/Restart. The produced sound is not as good as with the Realtek driver.

 

Hope this helps, cheers

 

Jens

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GB

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Re:Onboard Microphone stopped working T495

2020-10-05, 7:44 AM

Thanks Jens. What was weirder was that it affected our users air pod pro, and the mic was not selectable, a system restore sorted that.

 

When we get a chance at the laptop again we will try this. The user is using a bluetooth device to get around this issue.

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