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07-25-2018

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Re: Random sleeps on T580 w/ Ultra Docking Station - Intel Thermal Framework issue

2018-07-25, 16:02 PM

I am having the same issue with the same model laptop. I have an open support case but I have not been getting any responce to it, case #406LSQM. Can I get this trial BIOS to see if it can resolve my issue as well?

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04-08-2008

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Re: Random sleeps on T580 w/ Ultra Docking Station - Intel Thermal Framework issue

2018-07-25, 16:28 PM
Trial bios is on page 5 of this thread, second post down.
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07-25-2018

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Re: Random sleeps on T580 w/ Ultra Docking Station - Intel Thermal Framework issue

2018-07-25, 17:17 PM

Can confirm that the released 1.13 BIOS does not fix the issue, but the trial BIOS (A1) does fix the issue. A temporary workaround that has been successful in my org is creating a new power plan using 'Power saver' as the template.

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07-26-2018

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Re: Random sleeps on T580 w/ Ultra Docking Station - Intel Thermal Framework issue

2018-07-27, 16:47 PM

Can also confirm test bios appears to have solved the issue.

 

Issue is odd, as I ran one of these at 100% cpu, disk, memory, network, and USB using burn-in pro after disabling PROCHOT and never had a temp-related shutdown/sleep, but as soon as I fire up 3-4 youtube tabs in any browser I almost instantly run into this issue.  Only started happening after latest MS updates, may be a coincidence.

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08-02-2018

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Re: Random sleeps on T580 w/ Ultra Docking Station - Intel Thermal Framework issue

2018-08-02, 21:56 PM

I am also seeing this on a p52s using the Ultra Docking station.  I found this thread by searching for the events that were being logged on the machine when the sleep events occur.  In particular the sleep event is also triggered by the Intel Dynamic Platform and Thermal Framework.   All drivers and BIOS are updated to the latest.

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6826 Posts

10-29-2009

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Re: Random sleeps on T580 w/ Ultra Docking Station - Intel Thermal Framework issue

2018-08-02, 22:17 PM

 wrote:

I am also seeing this on a p52s using the Ultra Docking station.  I found this thread by searching for the events that were being logged on the machine when the sleep events occur.  In particular the sleep event is also triggered by the Intel Dynamic Platform and Thermal Framework.   All drivers and BIOS are updated to the latest.


Latest BIOS doesn't fix this yet.  You have to use the test BIOS.  See page 5 of this thread, 2nd post down.  Follow the instructions carefully.  Formal BIOS to fix this issue should come out later this month.

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08-11-2018

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Re: Random sleeps on T580 w/ Ultra Docking Station - Intel Thermal Framework issue

2018-08-11, 3:34 AM

I noticed that the test BIOS download is labeled for T580, but I've got a p52s like jbworks mentioned.  I saw you pointed him to the test BIOS but didn't specifically address whether or not this is compatible with our model.  I don't want to brick my brand new PC.

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08-02-2018

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Re: Random sleeps on T580 w/ Ultra Docking Station - Intel Thermal Framework issue

2018-08-11, 13:33 PM

It appears that the updated BIOS for the P52s was released yesterday.  So no need to install the pre-released version.  I installed it with the Lenovo System Update and have my fingers crossed.  The release notes specifically referenced this issue as being addressed.

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08-11-2018

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Re: Random sleeps on T580 w/ Ultra Docking Station - Intel Thermal Framework issue

2018-08-11, 17:04 PM
Thanks! I hadn't run the latest system update yesterday, I updated - fingers crossed as well!
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07-26-2018

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Re: Random sleeps on T580 w/ Ultra Docking Station - Intel Thermal Framework issue

2018-08-14, 15:34 PM

Hi - 

 

I see that the new bios is out.  Using Lenovo System update, or just installing from a direct link to the bios from the support page -- do we still need to reset bios to default?

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