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1 Posts

08-13-2020

HK

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T14s (AMD) Sleep Mode Issue

2020-08-13, 4:41 AM

I happily received my new T14s (AMD) last night. But within two hours, I had my first sleep mode issue. After the laptop went into sleep mode, it wouldn’t wake up no matter what keys I pressed. I had to force shut it down. 
 

I once again had this issue this morning. It doesn't happen all the time. The fan is still working a bit when the screen is dark. So maybe it‘s not even fully asleep? 
 

But this is super annoying since this is a new laptop!!!

 

Anyone knows what I should do? Is this serious enough that I can ask for a new laptop from Lenovo? 
 

This is my first Lenovo by the way.

 

Thank you! 

 

Moderator edit: Added detail to Subject.

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6 Posts

07-06-2016

DE

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Re:T14s (AMD) Sleep Mode Issue

2020-08-15, 11:30 AM

Do you have WSL or Hyperv by any chance enabled? I had exactly the same issue on T495 before realized it's due to virtualization.

 

 

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14 Posts

08-15-2020

US

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Re:T14s (AMD) Sleep Mode Issue

2020-08-15, 21:00 PM

I got similar issues

 

windows and drivers are all latest/greatest from lenovo

Bios settings are default

 

when hit Sleep, screen goes dark, Fan still on, sometimes, it takes 2-3 mins for the fan to shut off, but most time...stay on...

 

 

Please investigate and issue a new BIOS if possible. thank you

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86 Posts

12-18-2017

CN

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Re:T14s (AMD) Sleep Mode Issue

2020-08-24, 6:49 AM

Dear, if fan still run it means system not in sleep mode, some software may gate system enter to sleep. have you install some third party software or can check any yellow mark in device manager? thank you

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11 Posts

09-04-2020

BE

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Re:T14s (AMD) Sleep Mode Issue

2020-09-04, 19:24 PM

It's the modern sleep causing the issue (S0)

 

Change the BIOS sleep mode setting to Linux (S3) 

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11 Posts

09-04-2020

BE

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Re:T14s (AMD) Sleep Mode Issue

2020-09-04, 20:27 PM

...

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