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872 Posts

07-22-2019

Canada

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Re:T14s webcam performance issues

2021-09-29, 3:44 AM

I got confirmation that the firmware has been released for all the cameras and platform on Windows.

 

There is a glimmer of hope on the horizon for Linux users too....but not confirmed yet. Fingers, legs and eyes are all crossed....

 

Mark

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74 Posts

03-29-2021

Germany

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Re:T14s webcam performance issues

2021-09-29, 8:05 AM

@MarkRHPearson Can you please point me to the update for Chicony with device ID 0xb6d0 ? The recent firmware update package n2icu02w.exe only contains updates for device IDs 0xb604 and 0xb6d9. Windows Update does not find it either.

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42 Posts

09-13-2011

Denmark

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  • Message 163 of 180

Re:T14s webcam performance issues

2021-09-29, 8:29 AM

I have extactly the same problem with the above device-ID

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4 Posts

09-23-2021

Brazil

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Re:T14s webcam performance issues

2021-10-01, 23:33 PM

Hi guys.

 

I  have updated the firmware in Windows10 and webcam looks nice, the auto exposure works as it should be.

 

The image is much cleaner and not so blurry. Let's hope for Linux now. :-)

 

Cheers,

Carlos

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27 Posts

11-17-2013

Toronto

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Re:T14s webcam performance issues

2021-10-06, 5:08 AM

After spending an inordinate amount of time trying to get windows running with a WinToGo disk, the update file n2icu02w.exe doesn't work. It reports that "Camera Firmware is not Applicable" 

 

so I'm still stuck on version 04F2_B6CB Rev 5818 

 

was this supposed to bump the Rev to 5819?

 

I tried while on BIOS 1.35 and 1.34. Same error on both. 

If I had $10 for each hour I spent debugging this machine....this is too painful 

 

 

 

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872 Posts

07-22-2019

Canada

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Re:T14s webcam performance issues

2021-10-06, 18:16 PM

Sorry for the slow reply.

I'll have to check with the Camera team but I have a spreadsheet of Camera IDs that have been released and the B6D0 camera is on there (with firmware package  RTKCAPSULE32.cap - but I suspect that gets renamed when it goes on the site).

I'll see if I can track downwhere that updater is - I'm afraid I'm more used to the Linux LVFS site then to what happens for Windows machines....that's all a bit of a mystery to me.

 

Mark

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27 Posts

11-17-2013

Toronto

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Re:T14s webcam performance issues

2021-10-07, 4:27 AM

I succeeded in upgrading 04F2:B6CB to version 5918 from version 5818. 

It was impossible to do this upgrade from the LENOVO Vantage or System Update app. Nor could you do it by downloading individual firmware files, you get "Camera Firmware Is not Applicable" errors. 

 

I had to use WINDOWS UPDATE. That succeeded. However on a WinToGo USB. it tooks DAYS ... literraly... days... As you cannot (or I don't know how) to cherry pick specific things without doing the 20H2 update that took 2 days to complete.

 

The upside is that this firmware update FIXES the problem. The downside is that this took A YEAR!!!

 

 

 

 

@ joni1101 wrote:

After spending an inordinate amount of time trying to get windows running with a WinToGo disk, the update file n2icu02w.exe doesn't work. It reports that "Camera Firmware is not Applicable" 

 

so I'm still stuck on version 04F2_B6CB Rev 5818 

 

was this supposed to bump the Rev to 5819?

 

I tried while on BIOS 1.35 and 1.34. Same error on both. 

If I had $10 for each hour I spent debugging this machine....this is too painful 

 

 

 

 

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872 Posts

07-22-2019

Canada

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Re:T14s webcam performance issues

2021-10-07, 12:31 PM

Hi - I got this from the camera team:

 

N2ICU02w.exe is for RGB only modules.

 

If the system is T14s Gen1 and X13s Gen1, you can try the n2yc001w.

If it’s other product, please try the n2tdc01w.zip.

 

https://pcsupport.lenovo.com/ph/en/products/laptops-and-netbooks/thinkpad-t-series-laptops/thinkpad-t14s-type-20t0-20t1/downloads/driver-list/component?name=Camera%20and%20Card%20Reader

 

Hope that answers some of the issues/questions people have.

Mark

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29 Posts

03-06-2021

Greece

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  • Message 169 of 180

Re:T14s webcam performance issues

2021-10-08, 6:09 AM

Nope, on my 4750U X13 with the B6D0 (5818), the update will not run as not applicable.

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74 Posts

03-29-2021

Germany

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Re:T14s webcam performance issues

2021-10-08, 7:17 AM

@MarkRHPearson On a side note, the update definition file at "n2tdc01w/Realtek/RTKSecureBIOCamera.inf", line 405, contains an error. It references a non-existing file "RTKCAPSULE010.bin".

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