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10 Posts

12-16-2020

Canada

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  • Message 21 of 87

Re:T14s webcam performance issues

2020-12-22, 0:01 AM

@ miredalien wrote:

My P14s AMD is also equipped with:

 

Current version:    58.18
Vendor:             Chicony Electronics Co.,Ltd. (USB:0x04F2)

 

My P14s AMD (running Windows 10 Pro) camera information from Device Manager is:

 

Integrated IR Camera
Driver Provider: Realtek
Driver Version: 10.0.19041.20164

 


Integrated Camera
Driver Provider: Realtek
Driver Version: 10.0.19041.20164

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403 Posts

07-22-2019

Canada

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  • Message 22 of 87

Re:T14s webcam performance issues

2020-12-22, 2:28 AM

Hi all,

 

Some good news - this is recognised as an issue and they will be delivering a firmware update to improve it soon. Whilst I've not been able to try it myself I've seen the before and after comparisons for the Chicony camera and it looks like a big step up. The other models are being worked on (I'll have to check which models there to be 100% sure)

 

It will initially be released as a firmware update on the Lenovo site (and I suspect that will mean updating via Windows but don't know for sure). They are still preparing for LVFS which will take a bit longer - I don't have an ETA for either release but I'll keep an eye open for it.

 

Thanks

Mark

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12 Posts

10-17-2020

United States of America

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  • Message 23 of 87

Re:T14s webcam performance issues

2020-12-22, 15:58 PM

Thank you immensely! This is indeed great news and I'll look forward to the update hitting LVFS. ♥

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9 Posts

06-26-2015

United States

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  • Message 24 of 87

Re:T14s webcam performance issues

2020-12-22, 16:22 PM

Thank you, this is fantastic news!

 

What is the best way to make sure I know when the update is released? Will that be posted here, or should I keep an eye on the firmware download site?

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403 Posts

07-22-2019

Canada

347 Signins

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  • Message 25 of 87

Re:T14s webcam performance issues

2020-12-24, 2:01 AM

Hi @Vultan 

 

I'll try and remember and post it here (the internal ticket I raised to track this issue reference this thread...so that should remind me).

I don't mind being nagged either if nothing seems to be happening :) 

 

Mark

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9 Posts

06-26-2015

United States

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  • Message 26 of 87

Re:T14s webcam performance issues

2020-12-24, 3:37 AM

@MarkRHPearson: sounds great. Many thanks.

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13 Posts

07-09-2020

Germany

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  • Message 27 of 87

Re:T14s webcam performance issues

2020-12-26, 9:07 AM

Thanks a lot. I just found this thread and I'm glad I'm not the only one. 

 

I compared my webcam pics to my company provided DELL Latitude E7470 - this isn't really better.

 

But I'm looking forward to a firmware update as ANY improvements to this "Toys'R'us teddybear spycam pics" are welcome ;)

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2 Posts

01-01-2021

United States of America

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  • Message 28 of 87

Re:T14s webcam performance issues

2021-01-01, 0:45 AM

I have this same issue on a brand new P15. Not quite sure what camera it is as device manager just says it's Realtek. It's the one with IR as well in the UHD 15" display. It's ridiculously worse than a 4 year old P50 I'm migrating from to the point where I might have to consider a return.

 

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1 Posts

01-02-2021

United States of America

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  • Message 29 of 87

Re:T14s webcam performance issues

2021-01-02, 21:50 PM

I just purchased a new T14s and the camera is horrible. 

On my last Zoom call, I was asked why I looked like I was streaming from the 90s.

My 5 year old X1 looks much better.

I hope this problem is addressed soon.

The importance of camera quality on a laptop has skyrocketed in the last year.

 

I have the Realtek camera on a i5 10th Gen Intel

 

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7 Posts

01-03-2021

Malaysia

9 Signins

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  • Registered: ‎01-03-2021
  • Location: Malaysia
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  • Message 30 of 87

Re:T14s webcam performance issues

2021-01-03, 8:25 AM

I just received my T14 AMD (running on Windows 10). The webcam is really very poor in performance. It is worse than the built-in webcam of my 7 years old Dell Inspiron which is clearer, sharper and better in color. The output looks like low resolution, blurry/grainy and poor in color. How can this happen !!!

 

Integrated Camera
Driver Provider: Realtek
Driver Date: 10/16/2020
Driver Version: 10.0.19041.20164

 

Integrated IR Camera
Driver Provider: Realtek
Driver Date: 10/16/2020
Driver Version: 10.0.19041.20164

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