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7 Posts

01-03-2021

Malaysia

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  • Message 61 of 87

Re:T14s webcam performance issues

2021-02-24, 21:45 PM

@ pgckl wrote:

There were updates yesterday in Windows, and I updated to the following version. The performance of the IR camera seems improved as compared to version 10.0.19041.20164 (10/16/2020). However, in moderate or low light condition, it does not seem significant for me, perhaps the driver and the auto exposure are still not up to the expectation.

 

Integrated Camera / Integrated IR Camera
Driver Provider: Realtek
Driver Date: 12/31/2020
Driver Version: 10.0.19041.20174

 

 

 

Further observation, overall, except in bright condition, I feel little or no difference. Wonder this got to do with the driver itself or perhaps it is my psychological feeling :) How about others on this driver version? Do you experience the same? Wonder this driver is associated to the fix that Lenovo is working on.

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10 Posts

12-16-2020

Canada

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Re:T14s webcam performance issues

2021-02-26, 2:31 AM

Hi @pgckl, I am on the same driver version as yours.

 

Agree with your observation. I feel little or no difference in moderate or low light condition.

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4 Posts

02-25-2021

United States of America

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  • Message 63 of 87

Re:T14s webcam performance issues

2021-02-28, 1:12 AM

Hi all.

 

Piecing together different reviews, I'm wondering if you guys who have the bad webcam quality, do you happen to all have the IR 720P webcam? 

 

Because it seems that on the X1 Carbon (yes, I know a different model than the T14s discussed here) seems to have very poor quality with the IR 720P webcam, but the webcam WITHOUT the IR seems to have a much sharper and better image quality for video conferencing.

 

SO! Anyone here BAD webcam quality and only has the 720P webcam (WITHOUT IR?) Just want to confirm anecdotally :) I recently ordered a x1 carbon gen 8 just 720P (without IR) and it's on back order so wondering if i should cancel the order because it seems to have the same poor webcam quality. But i did come across a review where the individual said that the NON IR 720P webcam quality was pretty great. 

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10 Posts

12-16-2020

Canada

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  • Message 64 of 87

Re:T14s webcam performance issues

2021-02-28, 4:51 AM

@ qwertyguy123 wrote:

Hi all.

 

Piecing together different reviews, I' wondering if you guys who have the bad webcam quality, do you happen to all have the IR 720P webcam? 

 

Because it seems that on the X1 Carbon (yes, I know a different model than the T14s discussed here) seems to have very poor quality with the IR 720P webcam, but the webcam WITHOUT the IR seems to have a much sharper and better image quality for video conferencing.

 

SO! Anyone here BAD webcam quality and only has the 720P webcam (WITHOUT IR?) Just want to confirm anecdotally :) I recently ordered a x1 carbon gen 8 just 720P (without IR) and it' on back order so wondering if i should cancel the order because it seems to have the same poor webcam quality. But i did come across a review where the individual said that the NON IR 720P webcam quality was pretty great. 

 

Yes, my P14s does have has the IR 720P webcam. The machine is pre-configured that way and I didn't have a choice. 

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4 Posts

02-25-2021

United States of America

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  • Message 65 of 87

Re:T14s webcam performance issues

2021-02-28, 13:25 PM

Thanks for confirming that your machine is indeed the IR 720P webcam.

 

I have just ordered a X1 Carbon (7th gen) specifically WITHOUT the IR. Just the standard 720P webcam. I will post and update here in ~2 weeks on the webcam quality.

 

My hunch is that adding the IR function deteriorates the webcam quality.

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7 Posts

01-03-2021

Malaysia

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  • Message 66 of 87

Re:T14s webcam performance issues

2021-02-28, 14:13 PM

@ qwertyguy123 wrote:

Hi all.

 

Piecing together different reviews, I' wondering if you guys who have the bad webcam quality, do you happen to all have the IR 720P webcam? 

 

Because it seems that on the X1 Carbon (yes, I know a different model than the T14s discussed here) seems to have very poor quality with the IR 720P webcam, but the webcam WITHOUT the IR seems to have a much sharper and better image quality for video conferencing.

 

SO! Anyone here BAD webcam quality and only has the 720P webcam (WITHOUT IR?) Just want to confirm anecdotally :) I recently ordered a x1 carbon gen 8 just 720P (without IR) and it' on back order so wondering if i should cancel the order because it seems to have the same poor webcam quality. But i did come across a review where the individual said that the NON IR 720P webcam quality was pretty great. 

 

Mine T14 (AMD, Win10) - IR 720p webcam that is having issue. 

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17 Posts

11-06-2020

Germany

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  • Message 67 of 87

Re:T14s webcam performance issues

2021-03-01, 5:06 AM

@MarkRHPearson 

Any updates here?

The issue isn't resolved for over 4 month and it's a little bit annoying and frustrating...

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403 Posts

07-22-2019

Canada

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  • Message 68 of 87

Re:T14s webcam performance issues

2021-03-01, 17:00 PM

Hi,

 

Afraid no updates since my last posting. I'll go and nag and see if there is any news.

 

For the questions above - yes, IR camera's are the ones that have the issue, the non-IR camera's aren't impacted. My understanding is (not an expert!) that the firmware is balancing having conditions that work for the IR camera alongside the regular one. I did ask about having a firmware for Linux users that don't care about the IR camera but that's not possible unfortunately.

 

Mark

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2 Posts

03-17-2021

Germany

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  • Message 69 of 87

Re:T14s webcam performance issues

2021-03-17, 15:57 PM

I have a T15 type 20S6 and camera "Camera,HD-IR,Front,2MIC,ZIF,Azw" and have the problem as well on ubuntu. Thx to the reddit post and this thread I know that it is unlikely an linux problem :D

 

Another +1 for linux update here.

 

-- this post is for getting notifications/updates on this topic --

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3 Posts

09-21-2020

Australia

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  • Message 70 of 87

Re:T14s webcam performance issues

2021-03-23, 2:30 AM

We have 14 x T14 in our office with this issue!

Would really appreciate an update...

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