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44 Posts

02-16-2010

Durham, NC

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  • Message 191 of 390

Re: T-series shipping thread - 2010 edition

2010-03-09, 14:47 PM

I wouldn't be surprised if that was at least part of the issue (possibly with Lenovo themselves too)

 

My big complaint is not the fact that a vendor has an upstream supplier issue, my complaint is the lack of meaningful communication. If Lenovo could use these modern computer thingies to give their online order status (and customers service reps!) a meaningful "here's the real status of your order, here's what we're waiting for, here's the ETA", that would be fine.

 

I've had a large-ish order recently with a smaller server / cluster vendor, and we had a delay due to some specific drives (the Seagate Constellation 2.5" 500GB SAS drives were apparently a lot more popular than Seagate thought they would be, and were a fairly new product at the time). They were able to tell me what component was holding up the order, when they expected it to be in, etc. All it took was a simple e-mail, that no doubt cost them quite a bit less than the multiple calls to Lenovo reps who appear to know nothing useful has cost Lenovo. 

 

I really like Thinkpads, and I really would like Lenovo to have a viable business selling them. But lately it seems they're trying to do everything possible to make ordering a Thinkpad, particularly a high end one, more trouble than it's worth. 

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16 Posts

02-24-2010

Midland TX USA

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  • Message 192 of 390

Re: T-series shipping thread - 2010 edition

2010-03-09, 18:00 PM

Get this: The fully loaded T510 w/FHD that I ordered back in February and then cancelled...yes, cancelled...after the estimated ship date got pushed back to 04/22/2010.....just shipped anyway.  Even though Lenovo confirms that I did, in fact, cancel the order.

 

So......what am I bid for a T510, i7, 500GBHD, FHD?

 

Anyone?

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49 Posts

01-29-2010

CA, US

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Re: T-series shipping thread - 2010 edition

2010-03-09, 18:06 PM

 


wrote:

Get this: The fully loaded T510 w/FHD that I ordered back in February and then cancelled...yes, cancelled...after the estimated ship date got pushed back to 04/22/2010.....just shipped anyway.  Even though Lenovo confirms that I did, in fact, cancel the order.

 

So......what am I bid for a T510, i7, 500GBHD, FHD?

 

Anyone?


 

If it is in fact a T510 FHD may be you can flip it for a profit :), since no one can order one for a while.

 

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7 Posts

01-06-2009

Texas, USA

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  • Message 194 of 390

Re: T-series shipping thread - 2010 edition

2010-03-09, 19:19 PM
4313CT  CONFIGURED SYSTEM 

 Ordered Feb 2
 Made order changes a day or 2 later which delays order.
       45M4819  SBB INCR I7-620M 2.66GHZ,4MBL3 Shipped today 3/9
  
       45M3090  VBB GENUWIN7PROFES.64    
       45M4918  SBB G.WIN.7PROF64US ENGLISH    
       45M4596  SBB 15.6FHD DPY95%GM,270NILDBL    
       45M4578  SBB NVNVSXXX512MBDDR3W/IAMTCH.    
       42X6306  VBB 2GBPC3-8500 1067MHZ1DIMM    
       45M4839  SBB KEYBOARDUS ENGLISH    
       75Y0171  VBB ULNAVTRPOITOUPADFINGREADER    
       45M4631  SBB CAMERA(2.0 MP)    
       45M4620  SBB 128GB HGH-PER SLDSTDRSRATA    
       45M4608  SBB MULT.RECORD.OPTDRIVE12.7MM    
       75Y0174  VBB EXPCARSL+5IN1CARREAD    
       45M4816  SBB 9CELLLI-ION BATTERY    
       39T6442  SBB COUNTRY PACK NORTH AMERICA    
       45M4803  SBB IN.CENT.ADVANCED-N 6200    
       44C7950  SBB INT WRLSSWDAREANTWRK UPGR    
       45M4676  SBB LANGUAGEPACK US ENGLISH
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342 Posts

03-02-2010

Dublin

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  • Message 195 of 390

Re: T-series shipping thread - 2010 edition

2010-03-10, 10:31 AM

The lenovoorders.com site works again: My estimated shipping date re-appeared. Its a very optimistic 3/12 for a T410s. Knock on wood :-)

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3 Posts

03-08-2010

New Caledonia

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  • Message 196 of 390

Re: T-series shipping thread - 2010 edition

2010-03-10, 16:48 PM

^ when did you order your t410s?  I ordered 2/15 and it still says 4/15.  ugh...but i did call and they said that it should ship out in the week of 3/22.  Idk, I should just stop browsing these sites and think about something else but this is kind of ridiculous.

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44 Posts

02-16-2010

Durham, NC

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  • Message 197 of 390

Re: T-series shipping thread - 2010 edition

2010-03-10, 17:35 PM

I ordered mine 2/11 and it's still showing 4/16 as well. I haven't yet made a fourth call to Lenovo - not sure it's worth the trouble.

 

I'm just glad I"m upgrading a working machine and not replacing a dead or dying machine - I guess the lesson here is that, if you need anything resembling a deterministic delivery schedule, order something in stock at the distributors and then change out the hardware / OS to make it be what you want. 

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342 Posts

03-02-2010

Dublin

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  • Message 198 of 390

Re: T-series shipping thread - 2010 edition

2010-03-10, 18:15 PM

I ordered on 3/1 :smileyhappy:

 

Though I avoided options that I thought might delay the order...

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3 Posts

03-08-2010

New Caledonia

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  • Message 199 of 390

Re: T-series shipping thread - 2010 edition

2010-03-10, 20:13 PM

I guess we'll find out who will get it first.  I will be pissed off if you get yours before mine...lol.

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2 Posts

03-05-2010

Florida, USA

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  • Location: Florida, USA
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  • Message 200 of 390

Re: T-series shipping thread - 2010 edition

2010-03-11, 0:08 AM

Ahh, I missed the delivery. This is the last time I trust anyone to sign for a package for me. Will pick up tomorrow.

Specs: T500 (2081) 1680x1050 C2D 2.8 4gb 160 7200 rpm (Full specs on page 18).

 

 

TAMPA, FL, US03/10/20105:25 P.M.A DELIVERY CHANGE REQUEST FOR THIS PACKAGE WILL BE PROCESSED / AS REQUESTED, THE RECEIVER WILL PICKUP AT A UPS FACILITY AT THEIR CONVENIENCE. THIS MUST BE WITHIN 5 BUSINESS DAYS

03/10/20103:15 P.M.THE RECEIVER WAS UNAVAILABLE TO SIGN ON THE 1ST DELIVERY ATTEMPT. A 2ND DELIVERY ATTEMPT WILL BE MADE

03/10/20106:15 A.M.OUT FOR DELIVERY

03/10/201012:36 A.M.ARRIVAL SCAN
JACKSONVILLE, FL, US03/09/20108:47 P.M.DEPARTURE SCAN

03/09/20101:26 P.M.ARRIVAL SCAN
FOREST PARK, GA, US03/08/20109:56 P.M.DEPARTURE SCAN

03/08/20108:33 P.M.ORIGIN SCAN
US03/06/20103:17 P.M.CARRIER AND CUSTOMS RELEASED
CN03/05/20108:40 P.M.DEPARTURE

03/05/20108:00 P.M.RECEIVED INTO UPS SCS POSSESSION
US03/06/201010:42 A.M.ARRIVAL

03/06/201010:44 P.M.

BILLING INFORMATION RECEIVED

 

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