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09-04-2020

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T14 Gen 1 - Terrible Trackpad Accuracy and Performance

2020-09-04, 17:42 PM

We recently purchased several T14 Gen 1 laptops (AMD).  The trackpad accuracy is terrible and the experience is very "jerky" when using the trackpad compared to our T450, T460 and other Thinkpads we used.  We are running the latest driver available in Lenovo Vantage (Synaptics Ultranav Driver - 10 [64] - 19.3.4.226).

 

Overall, these new T14 machines are just "OK".  The sharp edges, so-so battery life and terrible mouse performance has many complaints hitting our team.

 

If anyone has any input or a solution on the trackpad issue, please do share!

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5 Posts

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Re:T14 Gen 1 - Terrible Trackpad Accuracy and Performance

2020-09-06, 4:48 AM

Any feedback on this would be great!  These machines are borderline unusable with the trackpads they're so bad.

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78 Posts

01-19-2020

CH

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Re:T14 Gen 1 - Terrible Trackpad Accuracy and Performance

2020-09-06, 20:10 PM

Hello RSAdm, 

 

I tried a T14 recently... on Windows10 .. and with an 4650 Ryzen processor .. and I didn't see any difference for the trackpad between the one on my T480 and the T14 one ... I'm really surprised about your story.... and cant tell or find any solution because ... I cant reproduce it...

 

Did you try to contact support ? 

 

keep us in touch if you find a solution ...

If a post answers your question, please mark it as an”Accepted Solution“! If a post helps you, please click the star to give it a "Kudo"! T40P, T43, T60, T410, T420S, T450S, T480, T14 Gen1 ... Always Thinkpad. I don't work for Lenovo, I just like Thinkpads and try to help...
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5 Posts

09-04-2020

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Re:T14 Gen 1 - Terrible Trackpad Accuracy and Performance

2020-09-07, 4:02 AM

Thanks for sharing that!  That makes me think it's likely software or driver issues on our machines.  I will contact support.  Can you share what driver version you're using for your trackpad?  

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78 Posts

01-19-2020

CH

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Re:T14 Gen 1 - Terrible Trackpad Accuracy and Performance

2020-09-07, 13:18 PM

Re RSAdm,

 

I use the Synaptic Driver : 19.3.4.226 (06/12/2020) Synaptics HID-compliant Touch Pad device

 

I hope it helps and that you will find a solution for having a confortable use of your thinkpads...

 

 

If a post answers your question, please mark it as an”Accepted Solution“! If a post helps you, please click the star to give it a "Kudo"! T40P, T43, T60, T410, T420S, T450S, T480, T14 Gen1 ... Always Thinkpad. I don't work for Lenovo, I just like Thinkpads and try to help...
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  • Message 6 of 6

Re:T14 Gen 1 - Terrible Trackpad Accuracy and Performance

2020-09-09, 6:13 AM

Thanks for the info.  I'm runnung:  Synaptics Driver 19.5.19.67 (7/30/2020).  May need to try an older driver...

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