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7 Posts

02-11-2021

Ireland

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  • Message 21 of 49

Re:T14 touchpad not working

2021-02-15, 18:33 PM

Attaching again. 

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2 Posts

02-15-2021

Finland

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  • Message 22 of 49

Re:T14 touchpad not working

2021-02-15, 20:23 PM

Hi, 

 

I'm also having the same issue. Touchpad starts to work again for some time, if I roll-back the driver. And also, when the hickup reappears, after updating to the latest driver version.

 

Attached my log file, if it helps the support.

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7 Posts

02-11-2021

Ireland

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  • Message 23 of 49

Re:T14 touchpad not working

2021-02-16, 16:09 PM

Did you manage to upload log files.

 

I select "Attach File" and browse to file and click Open but file doesnt seem to attach.

 

 

Did this process work for file. My file is 1.4Mb and is too big to paste - tried it!!

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2 Posts

02-15-2021

Finland

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  • Message 24 of 49

Re:T14 touchpad not working

2021-02-17, 10:13 AM
Seem to have the same problem with attaching. Maybe the site doesnt recognize my touchpad ;) Ill try again also.
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7 Posts

02-11-2021

Ireland

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  • Message 25 of 49

Re:T14 touchpad not working

2021-02-17, 13:52 PM

It would appear attachments are limited to 100kb

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10 Posts

01-20-2021

Germany

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  • Message 26 of 49

Re:T14 touchpad not working

2021-02-17, 14:54 PM

Not sure if uploading works at all, I can select a file but then nothing happens. I've uploaded two logs from us to GitHub:

 

Abnormal (not working)

 

Normal (-ish; At least it can be used)

 

To see the full thing, click "view the full file" just above the text preview, or click the "Raw" button on the top right corner of the file's box.

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1 Posts

02-18-2021

United States of America

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  • Message 27 of 49

Re:T14 touchpad not working

2021-02-18, 20:37 PM

Any update on this? I have several properties with IT staff facing this issue without a means to resolve it yet

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8 Posts

10-19-2020

Hungary

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  • Message 28 of 49

Re:T14 touchpad not working

2021-02-19, 8:01 AM

Dear All,

A lot happened on our side and now it seems to work for us.

 

SCCM was upgraded to 2006 (from 1906), ADK (link) as well to the latest version.

Boot images were updated in SCCM.

1, Add network drivers to boot image

2, distribute content (new boot image) to DPs

These steps are for iPXE, if you don't have iPXE skip to 6,

3, on task sequence, right click, create task sequence media 

4, output file will be boot.iso

5, login to iPXE linux machine, prepare image

6, set the new boot image in task sequence

7, I removed the synaptics driver from Task Sequence  completely

 

we've built win10 2004 on Lenovo T14, T14S, and touchpad driver is working as expected.

Not sure what exactly helped here though...

Gergo

 




 

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12 Posts

12-31-2020

Slovakia

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  • Message 29 of 49

Re:T14 touchpad not working

2021-02-19, 19:49 PM

It may sound strange, but powering off, disconnecting power supply and powering on worked for me.

 

https://www.reddit.com/r/thinkpad/comments/jwtozy/t14_amd_trackpad_nonresponsive/

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7 Posts

02-11-2021

Ireland

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  • Message 30 of 49

Re:T14 touchpad not working

2021-02-23, 15:21 PM

What worked was uninstall of Synaptics driver with full uninstall of software. Installed touchpad with ps2/mouse driver after browse pc. Lost Gestures functionality but touchpad works. 

 

This is as good as it gets.

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