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6 Posts

01-02-2020

United States of America

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T14S Gen. 2 (second generation) suddenly goes to sleep when the screen is tilted.

2021-07-26, 17:06 PM

Hi, 

 

I got my new T14s (2nd generation) from Lenovo.com only a month ago. I have recently noticed that when I tilt the screen, it darkens and the laptop seems to go to sleep (so, I need to press a key followed by entering my password to resume). This is the case when the screen is tilted more than 120 degrees, but I have also noticed that it might happen at lower degree angles, and I am seeing it more and more frequently. 

 

I have been very cautions in using the laptop (no, it has not been dropped), so I am thinking of reaching Lenovo for this, but has anyone else experienced that?

 

Thanks!

 

 

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5546 Posts

08-02-2018

Philippines

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Re:T14S Gen. 2 (second generation) suddenly goes to sleep when the screen is tilted.

2021-07-26, 21:51 PM

Hello soheilmn!


Greetings

 


The issue seems to be hardware already and I would suggest contacting support for warranty claims or you can bring it to any of our authorized repair centers near your place.

You can check the list here: https://pcsupport.lenovo.com/us/en/partnerlocator

 


Regards

 


Jwes_Lenovo



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