Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

ThinkPad NotebooksThinkPad: T400 / T500 and newer T series Laptops
All Forum Topics
Options

5 Posts

12-26-2009

New Jersey

15 Signins

121 Page Views

  • Posts: 5
  • Registered: ‎12-26-2009
  • Location: New Jersey
  • Views: 121
  • Message 1 of 3

T400 Windows 7 64bit Can't Find Printer Driver

2009-12-26, 2:30 AM

 

Hi all,

 

Perhaps someone can  help with this puzzling problem. Just bought the T400 w/Win 7 64 bit from the Lenovo website. It is great except one thing.

I have a Win2k T22 ThinkPad on the network with a parallel port HP laserjet 6L and a USB port HP DeskJet 970cxi. When I go to add a printer on the T400, Win7 searches the network and finds the printers. For the 6L it downloaded a driver and it works fine. For the 970cxi it tries to find a driver from MS website but can not find a driver.

 

When I connect the970cxi printer directly to a USB port on the Win7 T400 it finds a driver and it works fine. But not over the network? Even after it found a driver when it was connected locally?

 

On the network is a Debian Linux computer that can print to both printers. I turned on printer sharing on it. The T400 can find the printers on the Linux box and can print to both the 6L and 970cxi.

 

I loaded VirtualBox on the T400 and then install Ubuntu Linux. The Ubunu Linux can find the printers and can print to both.

 

Does anyone know what the heck is going on here? Why can't the T400 find a driver for the 970cxi printer but when it's connected directly it finds the printer driver and works?

 

Is this a Win7 64 bit issue?

No driver available?

Communication problem w/printer?

Buy a new printer and throw out a perfectly good printer?

 

Thanks,

Rich

Reply
Answer
Options

5 Posts

12-26-2009

New Jersey

15 Signins

121 Page Views

  • Posts: 5
  • Registered: ‎12-26-2009
  • Location: New Jersey
  • Views: 121

Re: T400 Windows 7 64bit Can't Find Printer Driver

2009-12-27, 3:32 AM

I did as you suggested but now get a different error: 0x00000214

I googled this and found others with the same problem. Tried the solution and it worked!

Here's the link:

Network Printer Problem Link

 

In case the link gets broken I cut and pasted it here:

1. Click Start, click Control Panel and double click Devices and Printers.
2. Click Add a Printer.
3. Select "Add a local printer".
4. Select "Create a new port". Choose "Local Port" as the type of the port.

5. In the box "Enter a port name", type the address as the following format.

\\Network address of the host computer\[The Share Name of the printer

Then click Next.

6. Choose the correct driver in the driver list. If no available driver, click the button Windows Update, wait for the process finishes and then look for the driver again.
7. Finish the installation.

 

Thanks! Your suggection got me to an error I could identify. And a solution. I hope others find this helpful.

 

Rich

Reply

Replies(2)
Options

1419 Posts

10-26-2008

California, United States

711 Signins

35916 Page Views

  • Posts: 1419
  • Registered: ‎10-26-2008
  • Location: California, United States
  • Views: 35916
  • Message 2 of 3

Re: T400 Windows 7 64bit Can't Find Printer Driver

2009-12-26, 23:58 PM

Go to the Microsoft Update Catalog website. You will have to download and install an ActiveX "something" [I forget what they are called]. Then search for 970cxi. Download it and extract it. Then tell the "New Device Wizard" to install the driver you just downloaded.


\\ I do not respond to PM regarding individual tech support. Keep discussions in the forum for the benefit of others //
Reply
Answer
Options

5 Posts

12-26-2009

New Jersey

15 Signins

121 Page Views

  • Posts: 5
  • Registered: ‎12-26-2009
  • Location: New Jersey
  • Views: 121
  • Message 3 of 3

Re: T400 Windows 7 64bit Can't Find Printer Driver

2009-12-27, 3:32 AM

I did as you suggested but now get a different error: 0x00000214

I googled this and found others with the same problem. Tried the solution and it worked!

Here's the link:

Network Printer Problem Link

 

In case the link gets broken I cut and pasted it here:

1. Click Start, click Control Panel and double click Devices and Printers.
2. Click Add a Printer.
3. Select "Add a local printer".
4. Select "Create a new port". Choose "Local Port" as the type of the port.

5. In the box "Enter a port name", type the address as the following format.

\\Network address of the host computer\[The Share Name of the printer

Then click Next.

6. Choose the correct driver in the driver list. If no available driver, click the button Windows Update, wait for the process finishes and then look for the driver again.
7. Finish the installation.

 

Thanks! Your suggection got me to an error I could identify. And a solution. I hope others find this helpful.

 

Rich

0 person found this solution to be helpful.

This helped me too

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms

Most Liked Authors

(Last 7 days)

View All