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4 Posts

09-22-2008

Sydeny

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T400 dvd rom can not be open...

2008-09-22, 9:50 AM

I purchansed my t400 at the beginning of this month,model:27652KM.

 Just typed a report on the notebook. Resized disk C myself. 

 Rarely use the dvd  rom.

 

The disc loading dock can not be open....all the indicators seem ok.

 

Could someone give me some suggestion? I am in sydney. How can I contact for lenovo's support team??

 

 

   
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9380 Posts

11-27-2007

SK

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Re: T400 dvd rom can not be open...

2008-09-22, 14:30 PM

poptang, welcome to the forum,

 

please try the following: when you have shut down the system, remove and then replace the drive. Instructions can be found here. (I know they're for a T61, but it's the same method for a T400). Then at boot press F1 (for BIOS) or F12 (for Boot Menu), and see if you are able to open the drive.

 

Please let us know if this helps.

Andy  

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4 Posts

09-22-2008

Sydeny

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Re: T400 dvd rom can not be open...

2008-09-23, 0:15 AM

Thanks, man.  Appriciated for your help.

 

I have got a new DVD-rom from Lenovo staff this morining!!!

 

It is a quick response... So excited...(called yeasterday 9:00pm, receive the new one 7:00am this morning!!!)

 

What an early bird!!!:smileytongue:

 

From now on, I am your loyalty customer...yaha...(no more HPs).

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