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05-13-2019

Germany

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T410s Touch Screen (sort of) not working after windows update

2019-05-13, 8:01 AM

I have a 410s that has been running fine for quite some time. Unfortunately the touchscreen stopped working quite a while back. It seemed it coincided with a windows update.

 

So when i swipe across the screen it will respond. I can even swipe to a single-click button and release on the button to get a successful tap. A simple tap, however is not registered as one. Sometimes it makes the little ring as if the tap was successful, but it does not respond.

 

I have tried unistalling all drivers for this device 1. replacing them with the latest drivers found on the legacy support page (i think those are winows 7 64-bit drivers) 2. having windows install whatever it sees fit.

 

When i go the the calibration page i cannot even confirm that this is the touchscreen since i cannot tap.

 

To be clear. I have been running the 64-bit widows10 for year successfully, (i assume with the driver that Windows installed at the installation).

 

My system: Win10 64-bit.

 

I would be very thankful for any ideas, since this problem has been slowing me down in my daily work (shipping console and virtual cash register).

 

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434 Posts

08-02-2018

United States of America

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Re: T410s Touch Screen (sort of) not working after windows update

2019-05-14, 8:31 AM

Hi lesestoff! 

 

Welcome to the Lenovo forum discussion. 

 

Please try these steps: 

 

1. Download this PC Repair Tool rated "Excellent" (check in Google search)
2. Click “Start Scan” to find Windows issues that could be causing PC problems.
3. Click “Repair All” to fix issues. Then, restart the laptop and test it again.

 

Update us back with the outcome. 

 

Regards,



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3 Posts

05-13-2019

Germany

3 Signins

24 Page Views

  • Posts: 3
  • Registered: ‎05-13-2019
  • Location: Germany
  • Views: 24
  • Message 3 of 3

Re: T410s Touch Screen (sort of) not working after windows update

2019-05-14, 10:00 AM

Do you mean Windows repair 2019?

I see no repair tool on google with an excellent rating. Most have 2 or 3 stars. Do you have a link or an exact name of the tool?

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