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06-07-2018

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T430 Webcam works in Win10, not 7

2018-06-07, 15:38 PM

I have a T430 which I've owned for a few years now. I'm not a big user of webcams and never had a use for it, but recently tried to use it for a video call. The light comes on indicating that it's been turned on, but there's no video. This is in Windows 7 x64. However, if I plug in a Windows 10 x64 drive, it works, so I know it's not the camera. I've tried a fresh clean install of Windows 7 with Lenovo drivers with no success, removed it and tried letting Windows update find drivers, same result.

 

It seems as though there's something going on with the Win7 drivers. Is there a solution to this issue?

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12313 Posts

01-02-2010

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Re: T430 Webcam works in Win10, not 7

2018-06-07, 15:43 PM

What software are you running to access the camera in both operating systems?


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
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9644 Posts

12-27-2009

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Re: T430 Webcam works in Win10, not 7

2018-06-08, 1:04 AM
Does the Integrated Camera show up in Windows 7's Device Manager normally or with an error?

W520: 2960XM, Q2000M @ 1091/1380, 32GB RAM, 500GB&750GB HDD & 500GB SSD, FHD&MB168B+
X61T: L7500, 4GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
X200s: SL9400, 6GB RAM, 64GB SD card, WXGA+ screen
TPT1: 1839-23U
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4 Posts

06-07-2018

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Re: T430 Webcam works in Win10, not 7

2018-06-08, 16:35 PM

I noticed when first trying to do a video call over Facebook. I'd heard of WebCamToy.com in the past and tried that as well, in Win7, neither work. In Windows 10, I tried the Facebook video chat again which worked and also tried the WebCamToy.com as well just to make the testing field even, both worked. Both Win7 and Win10 using the same version Firefox browser.

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4 Posts

06-07-2018

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Re: T430 Webcam works in Win10, not 7

2018-06-08, 16:37 PM

When using the Lenovo provided driver, it does not show an error. I will double check about the Windows provided driver when I get home tonight and report the status, I do not remember if it had an error or not.

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