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725 Posts

11-21-2013

United States of America

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  • Message 11 of 18

Re: T430S device drivers

2014-08-27, 12:42 PM

<<Just bought a used T430S.>>

 

That owner set a password. 

 

I suspect that what happened was that he could click through it (<<The original owner tells me he always hit Enter at this point>>) because he was also scanning a print which overrode the need to enter it. 

 

Takeaway lesson is:  never update the BIOS on a PC without first determining that you can access it, change it, and save those changes.  And even then, you may not have to update it anyway if there's no fix that you need. 

 

Sorry, AkitasNKayaks.  I hope I've misunderstood what you wrote and that you can actually finesse your way in somehow. 

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12950 Posts

06-06-2011

Russian Federation

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  • Message 12 of 18

Re: T430S device drivers

2014-08-27, 13:02 PM

AkitasNKayaks,

 

if you are sure exactly laptop needs BIOS access supervisor password and empty password doesn't work (I'm not sure though) the only solution is to contact with Lenovo authorized service company.

If you are not able to boot into Windows and need Windows admin password (or password of the user with administrative rights if you created that before) solutions are:
- fresh windows installation
- reset win admin password (google will help)

BUT I can't understand how BIOS update process has affected to:
- BIOS supervisor password
- win admin account password

That's impossible IMO.
Also w/o user account with administrative rights you were not able even to nstall any (!) application. But you did that.

So, there are some contradictions and misunderstanding.



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725 Posts

11-21-2013

United States of America

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  • Message 13 of 18

Re: T430S device drivers

2014-08-27, 13:05 PM

<<BUT I can't understand how BIOS update process has affected to:
- BIOS supervisor password
- win admin account password>>

 

Yeah, I'm wondering about that, too.

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13 Posts

08-26-2014

North Carolina

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  • Message 14 of 18

Re: T430S device drivers

2014-08-27, 14:08 PM

I never had the BIOS setup utility password.  I did have the o/s Admin password.  Had I wanted to go into the BIOS voluntarily, I would have realized on the first instance of being asked for the Supervisor p/w that I didn't know it and would have powered off and let the machine reboot and not tried to re-enter the BIOS setup. 

 

Unfortunately, I let ThinkVantage System Update run a BIOS update routine, which led me down this rabbit hole.  After the BIOS update routine ran, it would not let me boot to Windows without first going into the BIOS, for which one needs a p/w. 

 

You are absolutely right:  NEVER update the BIOS unless you know the BIOS Supervisor p/w, even if ThinkVantage System Update asks you for permission to do just that!

 

Fortunately, my laptop is under warranty and I am sending it in for service.  The tech on the phone said they'd install a new system board...

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725 Posts

11-21-2013

United States of America

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  • Message 15 of 18

Re: T430S device drivers

2014-08-27, 14:22 PM

That BIOS updater should make you enter the pw before allowing a user to proceed in Lenovo Update.  Don't know the pw?  Kicks you out. 

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353 Posts

03-29-2008

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  • Message 16 of 18

Re: T430S device drivers

2014-08-27, 14:38 PM

In my humble opinion the easiest fix is asking previous owner about the supervisor password.

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13 Posts

08-26-2014

North Carolina

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  • Message 17 of 18

Re: T430S device drivers

2014-08-27, 14:41 PM

Skoop:  I agree.  A warning on the System Update routine like a dialog box that you need the Supervisor's p/w before proceeding with the option to cancel should be part of any program that updates the BIOS.  

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13 Posts

08-26-2014

North Carolina

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  • Message 18 of 18

Re: T430S device drivers

2014-08-27, 14:46 PM

wrote:

In my humble opinion the easiest fix is asking previous owner about the supervisor password.


That was the first thing I did.  He just hit enter when prompted for the supervisor password and never set one.

 

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