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ThinkPad NotebooksThinkPad: T400 / T500 and newer T series Laptops
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3 Posts

04-19-2017

Netherlands

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T460 System having smell

2017-04-19, 5:41 AM

The top (other side of the LCD screen) of my laptop (ThinkPad T460) smells like cat pee.
No cat has been in contact with this laptop so it appears to be an odor that came already when the device was delivered.

It appears to happen sometimes with this model, see the lenovo forum:
https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/T460-Pungent-Odor/td-p/3492857

Cleaning the laptop does not remove the smell.

What to do now.

Rob

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33 Posts

12-17-2016

Sweden

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Re: T460 System having smell

2017-04-19, 7:57 AM

Send it back for a replacement unit, as far as I can tell that's the solution provided from Lenovo.

As you by your self did see - it's a known issue from Lenovos side.

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3 Posts

04-19-2017

Netherlands

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Re: T460 System having smell

2017-04-19, 8:08 AM
Yeah, i knew it was a know issue, due to other posts.

Waiting for answer from lenovo itself.

But thank you for your quick reply :)
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33 Posts

12-17-2016

Sweden

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  • Posts: 33
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  • Location: Sweden
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Re: T460 System having smell

2017-04-19, 8:11 AM

As the T460 have one-site-repair and if the smell is only on your lid (display) you can just make a phonecall to Lenovo and they can send out a Tech to replace the lid, it's simple and it's done in 30 min.

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10546 Posts

09-04-2014

Slovakia

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Re: T460 System having smell

2017-06-08, 5:40 AM

All,

 

I'd like to request that anyone suffering the symptoms discussed in this thread to please contact service. Please ensure you have your system type and serial number at hand and also request the call center agent to review internal service tip number SF17-T0040.

 

Thank you in advance

 

Andy

 

English Community Administrator
Lenovo eServices

Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points 
Did you find a post helpfull? You can thank the member by awarding them a Thumbs Up
 

Please don't ask me questions by Personal Message; questions belong in the forums.


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