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06-12-2014

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T470 Integrated Camera "disappeared"

2020-12-30, 23:07 PM

Laptop reports device is not installed. All privacy permissions are good. Worked one day (yesterday) gone today. Found device grayed out in device manager when I elected to show hidden devices. Tried uninstalling from device manager hoping it would do a Plug 'n Play reinstall after reboot. Nothing happened. Tried Vantage diagnostic, Lenovo support site diagnostic, reinstalling drivers downloaded from Lenovo site. Nothing.

Windows version installed:

Edition    Windows 10 Pro
Version    20H2
Installed on    ‎6/‎22/‎2020
OS build    19042.685
Experience    Windows Feature Experience Pack 120.2212.551.0

 

My Device full part no is  20HDCTO1WW

 

Any help?

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11713 Posts

01-02-2010

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Re:T470 Integrated Camera "disappeared"

2020-12-31, 1:06 AM

Does the microphone work?


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
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17 Posts

06-12-2014

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Re:T470 Integrated Camera "disappeared"

2020-12-31, 1:33 AM
Yes
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17 Posts

06-12-2014

United States of America

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Re:T470 Integrated Camera "disappeared"

2020-12-31, 14:22 PM

UPDATE: It's definitely a Windows issue as I created a Linux USB boot stick and when I run Ubuntu from it the camera is fine.

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17 Posts

06-12-2014

United States of America

9 Signins

99 Page Views

  • Posts: 17
  • Registered: ‎06-12-2014
  • Location: United States of America
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Re:T470 Integrated Camera "disappeared"

2020-12-31, 21:51 PM

UPDATE 2: camera "came back" today after booting back into windows

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