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4 Posts

12-05-2017

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T470S function hotkeys not working, bluetooth not showing up

2017-12-06, 19:46 PM

Hi,

 

I have a new T470s.  MTM 20HGS3UC00.

 

The function hotkeys for the wireless, settings key, bluetooth etc. dont work (the brightness and sound volume keys do work).

Bluetooth does not even show up on device manager, so I have no idea how to activate it.  I looked to see if I could update device drivers, but I cant do that if the device doesn't show up on the device manager, apparently.

 

Any help would be appreciated greatly.

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19 Posts

12-05-2017

CN

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Re: T470S function hotkeys not working, bluetooth not showing up

2017-12-07, 4:36 AM

Hi,

 

My colleague has the same problem on T460s and she has solved it by updating drivers. You can use Lenovo Companion to  get the latest driver.If there is no Lenovo Companion App in your computer,you can also download it from Microsoft Store.

Check for updates in Lenovo Companion,the screenshots below for your reference.Hope it can bring you some help.

 

 

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4 Posts

12-05-2017

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Re: T470S function hotkeys not working, bluetooth not showing up

2017-12-08, 3:56 AM

Thank you.  I updated the bluetooth driver.  It still doesnt show up on devices, and my hotkeys are still not functioning..

 

Do you know what else your friend did?

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19 Posts

12-05-2017

CN

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Re: T470S function hotkeys not working, bluetooth not showing up

2017-12-11, 2:43 AM

Hi,

 

She only updated the drivers and solved it.Coluld you try the Bluetooth driver(version:19.71.0.2) again? You can get it from Lenovo website:  https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-t-series-laptops/thinkpad-t470s/downloads

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4 Posts

12-05-2017

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Re: T470S function hotkeys not working, bluetooth not showing up

2017-12-11, 4:45 AM
Thanks. That got my bluetooth back. The hotkeys are still not working, but its better than before.

Partial solution.
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19 Posts

12-05-2017

CN

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Re: T470S function hotkeys not working, bluetooth not showing up

2017-12-11, 6:23 AM

I think you also need to install the hoykey driver,you can get them from the link I told you.marked out  the two drivers which you need to install in the below picture.

 

 

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19 Posts

12-05-2017

CN

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Re: T470S function hotkeys not working, bluetooth not showing up

2017-12-11, 6:29 AM

You can find them in Software and Utilities.

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