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74 Posts

01-19-2020

CH

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  • Posts: 74
  • Registered: ‎01-19-2020
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T480 Keyboard problems

2020-01-19, 21:40 PM

Hello to all the lenovo community.

 

I have a T480, ( a should mentioned that I had a lots of Thinkpad these last years T40, T43, T410s, T420S, T450S, T480 and an X1 carbon...)

I just love the thinkpad 14 inch computers ... 

 

Several month ago,  I bought the T480 (great laptop),but,  sudently , some keys stop working .... (F9, F10, F11, 7, 8 ,9 , 0, ? u,i,o,p... and other keys didn't work) it was not a Windows 10 problem (driver or something else) because on linux the sames keys didn't work neither and even in the bios. 

 

I call the lenovo support and they send me a new keyboard. The new way to replace the keyboard on the T480 is very very simple and mutch more easier compare to the t450s for exemple .. so it is a great improvment. 

So i change the keyboard, and it works fine. But sometimes after a several hour hibernation, it stop to work and I just cant use the keyboard , no key works.I So I have to reboot and then the keyboard works well again. 

 

Just want to know if some of you had troubles with t480 keyboards and If you find a solution. 

 

thanks 

 

 

 

Solved! See the solution
If a post answers your question, please mark it as an”Accepted Solution“! If a post helps you, please click the star to give it a "Kudo"! T40P, T43, T60, T410, T420S, T450S, T480, T14 Gen1 ... Always Thinkpad
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74 Posts

01-19-2020

CH

81 Signins

1170 Page Views

  • Posts: 74
  • Registered: ‎01-19-2020
  • Location: CH
  • Views: 1170
  • Message 2 of 2

Re:T480 Keyboard problems

2020-09-09, 0:26 AM

I Call lenovo support, they propose me to send my laptop for a keyboard replacement, but instead I ask them to send the new one to me .. and 3 or 4 days I received it. 

 

I change it .. it was very very easy .. and then it works perfectly .. 

 

Great service 

If a post answers your question, please mark it as an”Accepted Solution“! If a post helps you, please click the star to give it a "Kudo"! T40P, T43, T60, T410, T420S, T450S, T480, T14 Gen1 ... Always Thinkpad

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