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3 Posts

01-15-2019

Canada

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T480: bluetooth mouse stops responding

2019-01-15, 21:23 PM

T480 user here (purchased summer 2018)

 

I was working just now and suddenly my bluetooth device "Microsoft Sculpt Comfort Mouse" stops responding

 

It seems Microsoft or Lenovo pushed an updated that screwed something up!

 

Now I cannot remove the device or try to add it again, bluetooth is not working AT ALL

 

Way to go!!!

 

Moderator edit: Matched Subject to content.

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3 Posts

01-15-2019

Canada

3 Signins

16 Page Views

  • Posts: 3
  • Registered: ‎01-15-2019
  • Location: Canada
  • Views: 16
  • Message 2 of 3

Re: T420: bluetooth is not working on win 10

2019-01-15, 21:52 PM

Things I have tried :

 

Connecting bluetooth  mouse to a different computer ----> IT WORKS !!!

 

Installing bluetooth driver 20.70.0.4 (Nov 7, 2018) and rebooting ----> WIN 10 STILL CANNOT SEE ANY BLUETOOTH DEVICES

 

Checked windows update history ----> CAN CONFIRM MASSIVE "FEATURE" UPDATE (1809) SHOVED INTO MY SYSTEM YESTERDAY

 

I'm honestly considering formatting my T480 and switching to Linux at this point

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1 Posts

12-31-2020

Sweden

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Re:T480: bluetooth mouse stops responding

2020-12-31, 12:18 PM

Hi.

 

I have the exact same problem, but I found a solution. When Bluetooth stops working check your device manager. You will find that the Bluetooth device is missing, but there is also an error on one USB device. Uninstall the USB device and restart the computer, then the computer will find the broken USB device, that actually are the Bluetooth device and install the Bluetooth device correctly again. I have this problem like once every week and Lenovo can´t find out what the problem is. 

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